Spa Manager/ Quản Lý Spa
InterContinental Hanoi Westlake
- Chi tiết công việc
- Giới thiệu công ty
Mô tả công việc
- Monitor budget and control expenses with a focus on spa product usage, retail inventory and labour cost.
- Monitor daily revenue status and drive tactical actions to ensure achievement of goals
- Co-ordinate the preparation of the departmental annual budget, including anticipated revenue and expenses
- Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
- Contributes to pricing decisions
- Participates in the planning of departmental goals as they relate to the wider hotel strategy
- Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for
colleagues
- Train colleagues to make sure they deliver with compliance and to the standards we expect
- Drive a great working environment for teams to thrive - linking up individual members to create sense of one team
- Promote teamwork and quality service through daily communications briefing.
- Recommend or initiate any HR elated actions where needed
- Manage the spa diary ensuring you always have the right staffing numbers
- Assist in planning for future staffing needs
- Prepares and administers induction program for new staff
- Assists in maintaining comprehensive, current and guest orientated set of departmental standards and procedures
- Produce efficient rosters of staff schedules
- Approve leave after consideration of hotel occupancies
* Benefits:
- Relocation ticket allowance
- Rest & Relaxation ticket allowance
- Accommodation, transportation & meals are provided
- International working environment.
- Professional training
- Service charge as revenue
- Health care insurance
- 24/7 accident insurance
Yêu cầu công việc
- University degree on related field, Diploma or certificate in Leadership, Spa Administration/ Management or equivalent Experience
* Service years in the field: Five (5) years
- 3. Service years in supervisor/manager level: Three (3) years
* Knowledge and skills:
- Must have a comprehensive knowledge/ experience of spa therapy and wellness programs and proficient in the use of Office programs,
- Hotel and Spa operating systems
* Language: Fluent in English language
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
The InterContinental® Hanoi Westlake is located on the peaceful waters of the largest lake in the city and is adjacent to the famous 800-year-old Golden Lotus (Kim Lien) Pagoda. Ideally situated just minutes from the Old Quarter, the hotel offers a welcome haven from the bustling city center.
InterContinental® Hanoi Westlake is an iconic hotel in the heart of the vibrant district of Tay Ho, offering travelers luxurious guest rooms and bespoke Club InterContinental service. Experience multi-award-winning dining at Saigon restaurant or capture a magnificent sunset at Hanoi's only overwater bar, Sunset Bar. The hotel is minutes away from the city's most alluring attractions, while at the same time offering a peaceful escape in a beautiful and iconic lakeside setting.
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