Associate, Product Management (Wallet) - ShopeePay

Job Description
Analyze stakeholders feedback to understand pain points and suggest improvements for the features.
Collaborate with stakeholders for effective communication and alignment to ensure successful and transparent product delivery.
Conduct user research to identify enhancements that optimize the features
Work closely with senior product managers to help define and execute product features that enhance user experience and meet business goals.
Documentation Skill: Prepare product documentation (FRF,deck,...) for requirements/feature flow...
Collaborate with relevant teams to implement features and monitor their performance.
Conduct the UAT to ensure features are met expected outcomes
Drive the full product development lifecycle (end-to-end) for specific features, from initial concept to final rollout.
Requirements
Must have
Communication: Good written and verbal communication skills in English, with the ability to explore ideas clearly and effectively.
Problem Solving: Good analytical skills, with the ability to break down complex problems and generate practical solutions
Good UI/UX skills to understand user behavior
Strong project management skills to prioritize and manage multiple projects
Decent technical understanding e.g. data flow, system integration
Self-motivated with a proactive approach to problem-solving
Nice to have
Bachelor's Degree in Information Technology, Computer Science or relevant field is a plus
Technical background with understanding and/or hands-on experience in software development or Financial Services Ops
Have problem-solving mindset, critical thinking and willingness to roll up one's sleeves to get the job done
Past experience working in banking or digital payment sector is a plus