Associate Scrum Master

Position Overview:
We are seeking an Associate Scrum Master to support squad delivery operations and help maintain the operating rhythm that enables predictable, high-quality delivery. In this role, you will work closely with the Payment Team Scrum Master to facilitate ceremonies, track sprint health, coordinate with team members in Ha Noi, and develop your skills in Agile delivery management within Everfit's fast-paced environment.
Your impact
Support sprint execution and commitment tracking.
Assist in facilitating daily stand-ups, sprint planning and track sprint progress and commitment health, flag risks and blockers early to the Scrum Master, and help maintain visibility of work status across the team.
Coordinate backlog refinement logistics.
Schedule and prepare refinement sessions with PO/PM and the team, ensure stories have necessary documentation (like ACs, estimability) before sessions (meet DoR), take notes on decisions and open questions, and follow up on action items to keep the ready backlog healthy.
Facilitate communication across locations.
Serve as the Ha Noi point of contact for the Payment team, ensure smooth information flow between Ha Noi and Da Nang team members, and help bridge any coordination gaps due to location split. Detect change drivers early (scope shifts, risks, dependency changes), facilitate re-commitment discussions with Product Manager and the squad, document "why/when" clearly, and communicate impacts transparently to stakeholders.
Support cross-squad dependency management.
Identify and track dependencies impacting squad delivery, drive follow-ups with owners in other squads, and escalate unresolved risks early to ensure dependencies do not surprise or block committed work.
Support onboarding into squad context.
Help run onboarding sessions for new squad members on Scrum flow, Jira boards, ceremonies, and squad norms using established checklists.
Assist in incident and blocker coordination.
When blockers or incidents arise, help gather information, track resolution progress, update relevant stakeholders, and document outcomes for post-incident reviews.
Contribute to continuous improvement.
Collect feedback and data for retrospectives, help document improvement experiments and their outcomes, and support the adoption of new practices within the squad.
Who you are
A minimum of 2+ years of experience in software project management.
Familiarity with software development lifecycle for Web and Mobile applications.
Proficiency in applying the Scrum framework and Agile principles.
Expertise in using Jira or similar project tracking tools.
Strong attention to detail and organizational skills to manage multiple tasks.
Proven problem-solving and conflict-resolution abilities, with the capacity to analyze and resolve issues quickly.
Proactive mindset with eagerness to learn and take initiative.
Good communication skills with ability to facilitate small group discussions.
Comfortable working in a distributed team environment across locations.
Experience in engaging with customers to understand requirements and constructively evaluate their feasibility.
Adaptable and open to feedback, with a collaborative team spirit.
Proficiency in English communication (written and verbal).
Nice to have:
Scrum Master certification (e.g., PSM) is highly desirable.
Familiarity with UI/UX principles and best practices is an advantage.
Exposure to payment systems, subscription models, or fintech domains.
Why Join Everfit?
Be part of an AI-first company redefining fitness and wellness.
Help build the future of personalized wellness with AI agents and a groundbreaking B2C marketplace for training and coaching.
Be rewarded with a competitive compensation package.
Work alongside world-class talent from companies like Apple, Meta, Uber, Patreon, and Nike, united by a shared passion for impact and excellence.
Work with a high-performing organization in Vietnam, driving innovation that scales across the US, UK, and beyond.
Collaborate globally with founders and leaders who believe in clarity, ownership, and joyful progress at work.
Work in a collaborative and fast-paced environment with a team that values dedication, creativity, and joy.
Opportunity to shape the future of a high-growth global startup.
Our Perks and Benefits
Compensation & Benefits
Competitive salary with 13th-month pay and performance bonus.
Paid leave - vacation, sick leave, and maternity leave.
Full social insurance coverage and premium healthcare benefits.
Build Your Career with Impact
Be part of a mission-driven company that's transforming human potential.
Empower more than 300,000 coaches across the globe - including Olympic athletes, military trainers, rehab specialists, and celebrity coaches.
Make a global impact while building a meaningful, purpose-driven career.
Continuous training and mentoring.
1-2 performance reviews annually.
Work Environment
English-speaking, international environment promoting open communication and collaboration.
Work alongside world-class talent from companies like Netflix, Apple, Meta, Nike, Hulu, Uber, Amazon, Hypebeast, and Quibi, united by a shared passion for impact and excellence.
International team for global career growth.
Laptop and work equipment provided.
Beautiful working environment near Danang's city center (Dragon Bridge) and Hanoi office.
Health & Wellness
PVI health insurance program and annual health check-ups.
Active sports clubs (football, badminton, pickleball) and company retreats.
A modern pantry designed for relaxation and social connection.
Monthly wellness and learning workshops to recharge and grow.