bar supervisor/ Giám sát quầy barSheraton Phu Quoc Long Beach Resort

Divide shifts and assign work schedules to Bartenders.
Guide and manage the preparation and serving process according to the standards and service quality of the restaurant - hotel.
Check the quality of raw materials used for preparation.
Directly check the quality of drinks before serving guests.
Support providing information about drinks when requested by customers.
Plan to purchase ingredients and service equipment necessary for work at the bar.
Prepare high quality drinks upon customer request.
Make a drink menu
Coordinate with the manager to create a drink menu: cocktails, mocktails, wine... in accordance with the service style of the restaurant - hotel.
Coordinate to innovate drink menus to suit the weather and customer needs.
Assist in providing images and ideas for menu design. Supervise the cleaning and preservation of equipment serving the department's mixing work.
Immediately contact the technical department to handle equipment problems during the preparation process.
Plan maintenance and coordinate with the technical department to perform maintenance on time.
Resolve problems that arise
Receive and quickly resolve customer requests, complaints, and complaints during the service process.
Coordinate with the security department to handle disputes between customers and between customers and employees... ensuring that there are no serious consequences.
Recruitment and training of personnel
Plan staff recruitment to ensure there is enough human resources to serve the department's work.
Coordinate with human resources department to interview and select employees.
Professional training according to restaurant and hotel standards for new employees.
Other jobs
Responsible for monitoring revenue and expenditure during the service shift.
Proactively propose highly applicable solutions that bring efficiency to the department's work.
Create new recipes to meet customer requirements and preferences.
Participate in training courses to improve professional skills organized by restaurants, hotels, and associations.
Participate in regular and extraordinary internal meetings as required.
Make related work reports.
Perform other tasks when requested.