Bartender

General Information
Country/Region
Vietnam
Province/City
Phu Quoc
Hiring Entity
New World Phu Quoc Resort
Department
Food & Beverage - Services
Job Type
Full-time Permanent
Job Description
OUR PURPOSE AND CULTURE
At New World Phu Quoc Resort, we create memorable experiences through warm hospitality, authentic connections, and a strong sense of place.
As part of Rosewood Hotel Group, we believe our people are our greatest asset. We foster a culture built on respect, teamwork, excellence, and continuous learning.
THE TEAM
Our Food & Beverage team is dedicated to creating exceptional dining and beverage experiences for every guest. We work together to deliver outstanding service, quality products, and memorable moments that reflect the spirit of New World Phu Quoc Resort.
YOUR ROLE
As a Bartender, you will create and serve beverages while delivering friendly, professional, and engaging service to guests. You will ensure high standards of beverage quality, cleanliness, and guest satisfaction within the bar operation.
HOW YOU'LL MAKE THE PLACE
Prepare and serve alcoholic and non-alcoholic beverages according to hotel standards.
Provide exceptional guest service and engage with guests in a professional and friendly manner.
Maintain cleanliness and organization of the bar area at all times.
Ensure proper storage and handling of beverages, garnishes, and equipment.
Follow responsible service of alcohol guidelines and company policies.
Monitor inventory levels and report shortages to supervisors.
Assist in stock replenishment and bar setup procedures.
Support promotional activities and beverage sales initiatives.
Maintain compliance with hygiene, HACCP, and safety standards.
Work collaboratively with the restaurant, kitchen, and stewarding teams to ensure smooth operations.
COULD THIS BE YOU?
Qualifications
High school diploma or equivalent.
Previous experience as a Bartender or Food & Beverage Associate is preferred.
Basic knowledge of cocktails, spirits, wines, and beverage service.
Good communication and interpersonal skills.
Basic English communication skills preferred.
Positive attitude and willingness to learn.
Able to work flexible shifts, including weekends and public holidays.
Personal Attributes
Passion for hospitality and guest service.
Friendly and outgoing personality.
Well-groomed and professional appearance.
Reliable and team-oriented.
Attention to detail and commitment to quality.
OUR BENEFITS
Competitive salary and monthly service charge.
Sun Group Employee Benefits Program.
Rosewood Complimentary Room Night Benefit.
Associate accommodation and transportation support where applicable.
Associate dining facilities.
Uniform and laundry services.
Learning and development opportunities.
Career growth within Rosewood Hotel Group.
Associate recognition and engagement programs.
Healthcare and insurance benefits in accordance with company policy.