Bếp Phó Bếp Hoa

- Supervises Chinese kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Assists Executive Chef with all Chinese kitchen operations. Performs all duties of kitchen manager and associates as necessary.
- Recognizes superior quality products, presentations and flavor. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Ensures compliance with all local regulations. Calculates accurate theoretical and weighted food costs.
- Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Supports procedures for food & beverage portion and waste controls. Assists in maintaining associate cafeteria operation and food quality standards. Follows proper handling and right temperature of all food products.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Interacts with guests/customers, community, Company representatives, vendors and local education systems as needed. Trains associates in safety procedures and supervises their ability to follow security policies to prevent accidents and control costs.
- Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints. Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters.
- Uses all available on the job training tools for associates; supervises on-going training initiatives and conducts training when appropriate. Communicates performance expectations in accordance with job descriptions for each position. Participates in the associate performance appraisal process, providing feedback as needed.
- Ensures that regular on-going communication is happening with associates to create awareness of business objectives and communicate expectations, recognizes performance and produces desired results.
- Celebrates successes and publicly recognizes the contributions of team members; ensures associate recognition is taking place on all shifts. Participates in an on-going associate recognition program. Ensures associates maintain required food handling and sanitation certifications.
- Assists the Executive Chef in developing and generating annual sales for the Restaurant and Catering departments. Meets regularly with catering customers and restaurant guests to gather feedback. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
- Assists the Executive Chef with menu development. Participates as needed in weekly sales strategy forecast meeting to anticipate service and staffing needs. Attends scheduled projection meetings as needed to anticipate long term planning needs.