Biết Tiếng Trung - Customer Operations Intern
Công ty TNHH ELSA VIỆT NAM
- Chi tiết công việc
- Giới thiệu công ty
Mô tả công việc
Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations
Follow up with internal teams to ensure customers' technical issues are resolved
Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients
Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience
Create user guidelines/manual, FAQ, and other related documents
Other relevant tasks to be assigned by the line manager
Yêu cầu công việc
Have a flexible, resilient, and positive can-do attitude
Demonstrates effective communication
Meticulous, good organizational skills, with an ability to prioritize important tasks
Good command of English and Chinese
Have an understanding of English teaching methodologies and techniques is a plus
Can work at least 32 hours per week/fulltime
Quyền lợi được hưởng
ELSA Speak Premium 3 months Account
Internship certification
Working with seniors in real projects
Company Happy Hour and other company internal activities
Experience the true startup spirit of a fast growing and well funded Silicon Valley startup
Opportunities to grow professionally and play a critical role in shaping the next stage of our company's growth
Opportunity to create an impact on the lives of 1.5 billion language learners around the world
Thông tin chung
- Mức lương: 2 triệu - 3 triệu VND
Cách thức ứng tuyển
Công ty ELSA là một nhân tố tiềm năng trong cộng đồng khởi nghiệp, được thành lập tại San Francisco với văn phòng kỹ thuật tại Lisbon. Tầm nhìn của chúng tôi là giúp mọi người sử dụng ngoại ngữ với đủ sự tự tin, từ đó có được cuộc sống tốt đẹp hơn và nắm bắt nhiều cơ hội nghề nghiệp.
ELSA (English Language Speech Assistant) is a startup founded in 2015 by Stanford alum Ms. Vu Van, and Dr. Xavier Anguera, a veteran in speech recognition and AI. ELSA's app, which is called ELSA Speak, listens to the way language learners pronounce words, sentences or conversations to pinpoint exact errors and provide real-time, accurate feedback on their pronunciation mistakes with specific suggestions on how to improve. The company built its own proprietary speech technology using deep learning and A.I. to detect people's pronunciation mistakes with 95%+ accuracy. Based in San Francisco, ELSA has raised $27 million in capital and is backed by leading VCs in Silicon Valley, Southeast Asia and Japan. ELSA Speak is available for iOS and Android and is used by more than 22 million users in over 101 countries. The company has offices in Portugal, Vietnam, India, Indonesia and Japan. ELSA has been recognized as Top 5 Best Artificial Intelligence Apps (by Research Sniper); and Top 4 Companies Using AI To Transform The World (by Forbes).
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