Tóm tắt công việc
Requirement Gathering & Analysis:
Collaborate with stakeholders to identify business needs and translate them into detailed functional and technical requirements.
Conduct workshops, interviews, and surveys to gather and document business requirements.
Process Improvement:
Analyze existing business processes and recommend solutions for optimization.
Develop workflow charts, diagrams, and specifications to illustrate proposed changes.
Documentation & Reporting:
Create and maintain comprehensive documentation, including use cases, user stories, process models, and requirement specifications.
Develop and present reports and dashboards to provide insights into business operations.
Stakeholder Communication:
Act as a liaison between business teams and IT or project teams, ensuring effective communication and understanding.
Facilitate regular meetings and status updates with stakeholders.
Project Support:
Assist in project planning, tracking, and execution by supporting
project managers.
Conduct user acceptance testing (UAT) and ensure that solutions meet business objectives.
Market Research & Competitor Analysis:
Analyze industry trends and competitor strategies to provide actionable insights.
Identify opportunities for business growth and operational efficiency.
100% salary on your probation period.
15 full-paid days off per year.
13th-month bonus salary.
Room to grow with support from the team and sponsorship for L&D.
Performance review 2 times/year.
Competitive packages.
Room to grow professionally, sponsorship for learning & development of related skills.
Opportunity to work on a mission that can transform the lives of millions of Vietnamese.
Annual Performance Bonuses (up to 2 salary months per year).
Parking fee & Lunch allowance.
Annual Health Checkup, Premium Health Care (Manager level), Accident Insurance for all members.
Enjoy a variety of corporate events, from sports competitions, monthly birthday parties, and team building to Year-End Party, etc.
Flat, open, and fast-paced environment where every idea is welcomed.
Education: Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
Experience:
At least 2 years of experience as a Business Analyst or in a similar role.
Proven experience with business process analysis, requirement gathering, and documentation.
Skills:
Strong analytical, problem-solving, and critical-thinking skills.
Proficiency in tools like Microsoft Excel, SQL, JIRA, Tableau, or other BI tools.
Excellent verbal and written communication skills.
Knowledge of project management methodologies (Agile, Scrum, Waterfall) is a plus.
Preferred Qualifications:
Certifications such as CBAP (Certified Business Analysis Professional), CCBA (Certification of Competency in Business Analysis), or PMI-PBA.
Experience in [specific industry, e.g., finance, healthcare, retail].
