Business Analyst

Business Analyst
About Us
Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated "A Excellent" by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses.
Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambituous vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial.
Position Summary
Our business analysts are the drivers behind our continued growth and success. With our commitment to innovation, it's our business analysts who seek out, develop, and help implement strategic initiatives for improved efficiency and productivity. We're currently searching for an experienced business analyst to help guide our organization into the future.
From researching progressive systems solutions to evaluating their impact, our ideal candidate is a detailed planner, expert communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.
Job Functions, Essential Duties, And Responsibilities
Define configuration specifications and business analysis requirements
Define reporting and alerting requirements
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Experience, Skills, Knowledge Requirements
Practical experience generating process documentation and reports
Proven capabilities in project and user-testing management
Proven development of innovative and impactful systems solutions
Strong written and verbal communication skills including technical writing skills
An energetic, agile-minded, optimistic, pragmatic and collegial team-player.
Experience with fintech or insurtech industry will be plus
Excellent at English reading comprehension (MUST)
Excellent at English communication