Business Consultant (Container Terminal Operations)

POSITION OVERVIEW
We are looking for a
Business Consultant with hands-on container terminal experience to support our TOS (OPUS Terminal, OPUS Terminal M) system projects for overseas terminal customers. The role will work closely with the existing foreign Business Consultants, Vietnamese Service Desks and development team, acting as the bridge between customer operations and system development.
JOB DESCRIPTION
Lead meetings and discussions with overseas terminal customers, including requirement gathering and negotiation
Analyze customer issues and requirements from a terminal operations perspective, and identify root causes
Document requirements, functional specifications, and issue analyses in English
Prepare test scenarios based on actual terminal operations, and support system testing and Go-live
Support the development team in understanding terminal business processes
REQUIREMENTS
3 - 7 years of experience in container terminal operations (vessel planning, yard planning, or operations control)
Business-level English proficiency; able to independently lead customer meetings, facilitate discussions, and handle requirement negotiations with overseas customers in English
Strong written English for preparing reports, specifications, and customer communications
Hands-on experience using a Terminal Operating System (TOS)
Bachelor's degree or above
Preferred Qualifications:
Experience with Navis N4, Tideworks, or other major TOS products
Work experience at a foreign-invested or international terminal
Knowledge of EDI messages used in terminal operations (BAPLIE, COPRAR, CODECO, etc.)
Experience in IT projects, system implementation, or requirements analysis
Willingness to travel overseas for on-site support
BENEFITS
Well trained and dedicated to being able to catch the pace smoothly
Attracted salary based on the ability of the candidate and the general salary framework set by the company.
Annual salary review
13th-month salary and bonus for holidays
Team building once a month
Company trip once a year.
PVI Healthcare Insurance
Full social benefits in accordance with the company and the law of Vietnam
Professional environment and clear procedures.
Great opportunity to improve English
Opportunity to learn Logistics and professional management system of project development process