Business Data Analyst

1. Dashboard Management
- Design, develop, and maintain real-time dashboards for Sales, Service,
Marketing, and Operations.
- Utilize tools such as Looker Studio, Amazon Quick sight, Excel, and Google
Sheets to create visualizations and KPI trackers.
- Deliver actionable insights from dashboard data to influence operational
improvements and strategic planning.
- Continuously update dashboards to reflect current business rules and changing
priorities.
- Collaborate with cross-functional teams (Head of Performance, Center Manager,
MKT Manager, Accounting Department) to refine KPIs for clarity, consistency, and
alignment with business goals.
2. Internal System Management (Cenopsys2 - Center Operation System)
- Manage and maintain the internal operational system (Cen2) for student
management and related business processes.
- Ensure data accuracy and integrity by gathering, validating, and updating
system data regularly.
- Customize and configure system components to optimize workflow and data
usability.
- Work closely with regional and functional teams to adapt the internal system
structure to evolving business needs.
- Provide training to local staff on effective system usage and data input to support
operational monitoring.
3. Monthly Reporting and Analysis
- Prepare and deliver weekly and monthly analysis reports covering Sales,
Marketing, Service, and Operations.
- Handle ad hoc analysis requests from Head of Performance (Sales and Service),
MKT Manager and the Board of Director to support strategic decision-making.
- Standardize monthly reporting processes to improve efficiency and accuracy.
- Identify risks, uncover growth opportunities, and provide recommendations in
reporting deliverables.
- Automate repetitive reporting tasks using Excel and Google Sheets to reduce
manual workload.