Position Title: Business Development /
Account Manager | APAC focus
Reports To: Global
Sales Manager (Netherlands located) & General Manager Vietnam (Vietnam)
Position Purpose The Asia Business Development / Account Manager is responsible for Business Development & Account management for the APAC region. This role is crucial to expand and strengthen the APAC sales with local presence. The person will co-create, lead, and execute the commercial strategy.
Key Responsibilities
Co-create the global commercial strategy for high-volume ULD product groups
Develop, lead and execute the commercial strategy in APAC region, with potential extended regions based on commercial strategy
The BD / Account Manager is responsible for the day-to-day management of a particular set of customer's accounts, maintaining existing relationship and building new relationships and by that generating order intake.
Acts as commercial point of contact for designated customers during the order execution and monitors customers' perceptions of the degree to which their needs and expectations have been fulfilled.
Acquire new customers by identifying new business opportunities by building relationships.
Provides first-line support for customer complaints and tracks the handling of these complaints to inform the customer.
Creates commercial proposals for customers and sets up long term agreements.
Provides input to marketing strategies that target specific regions, demographics or markets.
Sets SMART annual sales goals with the Commercial Lead & General Manager for designated customers and keeps them informed on progress on a regular basis.
Ensure that the requirements for products (related to safety, quality, and environment) as requested by the customer and those offered by VRR are matching, before VRR commits to deliver these products.
If applicable, works closely with and possibly oversees regional sales representatives.
Proactively gains market insights which are necessary to grow the business.
Has a good overview of sales targets and how they interact with other company targets.
Handles one or two key accounts in addition to several generic accounts.
Identifies market opportunities by itself and, with support, builds business cases based on this information.
Assesses, without consultation, the best commercial approach.
Advanced knowledge of inbound marketing and sales.
Advanced knowledge of General conditions such as Incoterms and common payment terms.
Supports or will lead a local team if everyone goes well.
Required Qualifications
Education
Bachelor's or Master's degree in a relevant commercial, financial, technical or engineering field.
Experience
Minimum 5 years in a commercial related role, including strong business development, with a strong preference with technical background or experience
Airport, Freight forwarding, logistics experience
International work & travel experience
Experience with larger deals and longer sales cycles/projects
Skills & Competencies
Strong analytical and structured problem-solving skills.
Strong team player, but also work independently since other Commercial team in Netherlands
Feel comfortable being in spaces with lots of people (for example, during conferences) and having to be eager and pro-active for the attention of a (potential) customer.
High ethical standards and a proactive mindset.
Able to manage priorities and meet deadlines under pressure.
Excellent organizational, communication, and interpersonal skills.
Requirements
Willingness to travel frequently to customers through APAC and potentially further dependent on commercial strategy
Languages
English B2 level or higher (verbal and written).