Business Development Manager

JOB PURPOSE
The main purpose to identify, develop, and implement sales and marketing strategies to drive revenue growth and expand the company's market presence.
The job exists to achieve sales targets and increase market share through effective lead generation, customer acquisition.
The job contributes towards strengthening the company's market position through strategic sales and marketing initiative.
ACCOUNTABILITIES AND OBJECTIVES
1. Develop new customers and create gross profit:
· Contribute free hand business for all products (Air/ Sea/ Projects/ Customs Brokerage/ NVOCC/ Ship agency/ Husbandry).
· Prospect for new customers via various platforms, personal network, industry events, conferences, trade shows, exhibition and leads.
· Identify new business opportunities and constantly seek for new leads and follow up on leads for potential customers.
· Frequently perform telemarketing and visit customers (potential and existing customers), then enter details of the visit in GAC Sales system (CRM).
· Timely update local market trends/ news to detect potential business chance.
· Conduct market research to understand industry dynamics for potential business development and understand competitor dynamics.
· Preparing total sales budget, monitoring, and coordinating sales campaigns for visiting overseas partners/ agents.
· Liaise with accounting team and operations team to do payment credit controls and collection as per approved credit terms.
2. Customer Relationship management:
· Resolve customer demands/ problems amicably with regards to service delivery, performance etc.
· Conduct customer relationship management activities to improve business network with customers with the objective to retain and increase sales revenue.
· Build and develop customers/ services provider/ pricing database for profit making purpose.
3. Prepare, submit, and follow up on quotations
· Prepare quotations in line with prevailing guidelines.
· Submit and follow up on quotations promptly with potential customer
4. Team Leadership
· Lead and develop a high-performing team, provide guidance and support, and promote collaboration and innovation.
· Set targets, establish sales goals, and motivate the team to achieve and exceed targets.
· Managing the sales team and achieve the budgeted KPI.
· Actively pass on sales leads to sales teams within the company and overseas GAC Companies and agents.
· Liaise with GAC offices, Group Marketing-Energy teams, and Key Account Managers on commercial activities and business development.
SHARED WORK UNIT TASK AND RESPONSIBILITIES TO INCREASE TEAM EFFICIENCY
Do efficient teamwork contribution in all company tasks when and where required.
Assist operations (Shipping & Logistics)/ accounting team in any financial requirements and advice/ consultancy to ensure local laws compliance.
Perform Ad-hoc projects assigned by Board of Directors.