A. Pricing System & Process Execution (60% Operation Focus)
1. Pricing configuration & Catalog management:
Design & system configuration: Ensuring the design of pricing tables (based on sales requirements and pricing strategies) and creation of pricing files for accurate configuration onto the system.
Catalog management: Responsible for storing and managing the pricing catalog, ensuring integrity and easy access.
Contract & surcharge configuration: Ensuring the creation and configuration of surcharges and configurations related to the contract (on the system) between GHN and the customer.
Approval workflow & visibility: Accurately setting up visibility for the Sales team and price approval workflows between the configuration staff and management levels.
Legal compliance: Ensuring the monitoring, storage, and coordination with the Legal department to complete the legal registration of pricing tables.
2. Sales process execution:
Driving the execution of business processes designed on the eform.
Managing operational tasks such as customer lead transfer, customer account changes, and eKYC for enterprises, ETC...
3. Price reconciliation & risk control:
Price & surcharge reconciliation: Performing reconciliation to address sales price variance and surcharges (e.g., Monthly return fees).
Project/Volume commitment reconciliation: Performing project-based reconciliation to process adjustment of preferential prices/discounts when the customer meets or fails to meet volume commitments.
Risk Control: Performing reconciliation for risks stemming from the sales process (cheating, promotion abuse), including risks related to sales scope and pricing.
B. Reporting & Business Planning Support (40% Data Analytics Focus)
1. Reporting & performance tracking:
Preparing and tracking the actual revenue vs. target report (Report Actual) from the sales teams (Region/Head office).
Supporting the forecast update (Yearly to Weekly) and target sales allocations.
2. Incentive support & optimization:
Assisting with incentive calculation based on the published Scheme (e.g., Fixed business commission calculation/commission structure).
Utilizing data analysis to monitor performance, reinforce the data culture, and provide operational recommendations for process optimization.
1. Experience:
Minimum of 1 year of proven working experience in a practical role such as Operations Executive,
Data Analyst, or
Business Analyst.
Strong preference for candidates with prior experience in high-execution and data-intensive environments (e.g., E-commerce, Logistics, or E-wallet).
Experience taking ownership of system configuration (operational admin) and executing reconciliation/risk control tasks (e.g., managing pricing tables, surcharges) is a strong advantage.
2. Skills:
Core Integrity: High integrity and a strong sense of data security, especially regarding sensitive pricing and business strategy information.
Soft Skills: Excellent organizational and time management skills (adhering to the Timeliness principle). Strong communication and collaboration skills for effective cross-functional work.
Operational & control mindset: Ability to exercise operational executive thinking and demonstrate process ownership. High degree of accountability for the quality and accuracy of data and pricing configuration (adhering to the accuracy principle).
System & configuration Skills: Practical experience in managing and performing system configuration (Admin tasks) on platforms such as CRM or specialized Pricing Configuration/Admin tools.
Data & Analytical Skills:
Proficiency in SQL query (mandatory) and ability to use Excel at an advanced level for data extraction, reconciliation processing, and in-depth analysis.
Experience with Python or Power BI Tools is a plus.
3. Education: Bachelor's degree or higher in Economics, Business Administration, Data Analytics, or a related field.