- Chi tiết công việc
- Giới thiệu công ty
Mức lương: 8 - 12 triệu VNĐ
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 2 năm
Mô tả công việc
Job brief
We are seeking a personable, service-focused, and detail-oriented Butler to join our team, the ideal candidate will have outstanding customer service skills with service at the heart of their actions along with having excellent timekeeping, and work prioritization skills. The focus of the role is to provide a white-glove service to customers by serving exquisite food, drink, and other consumables at events and in their rooms.
Responsibilities
Meet and greet guests as they arrive at the hotel and be their first point of contact for questions and queries.
Anticipate guests' needs and provide a seamless service to them to acquire any items they need and provide them with fast, timely service for all of their needs.
Have a thorough understanding of the inventory and the consumables on offer, such as specialty wines, champagnes, and spirits, along with food, snacks, etc, and make recommendations on pairing drinks and food where required.
Monitor stocks of items, and re-stock where applicable.
Liaise with all hotel departments including housekeeping, kitchen, and reception staff to meet the guest's needs.
Provide excellent and professional service of meals and drinks to guests.
Recommend attractions and activities for guests.
Ensure compliance with hotel safety and hygiene guidance at all times.
Ensure guests rooms are presentable, clean, and tidy, and liaise with housekeeping to ensure such.
Attend to guests at check out to ensure a smooth and happy departure from the hotel.
Be well-groomed, professionally dressed, and compassionate at all times.
We are seeking a personable, service-focused, and detail-oriented Butler to join our team, the ideal candidate will have outstanding customer service skills with service at the heart of their actions along with having excellent timekeeping, and work prioritization skills. The focus of the role is to provide a white-glove service to customers by serving exquisite food, drink, and other consumables at events and in their rooms.
Responsibilities
Meet and greet guests as they arrive at the hotel and be their first point of contact for questions and queries.
Anticipate guests' needs and provide a seamless service to them to acquire any items they need and provide them with fast, timely service for all of their needs.
Have a thorough understanding of the inventory and the consumables on offer, such as specialty wines, champagnes, and spirits, along with food, snacks, etc, and make recommendations on pairing drinks and food where required.
Monitor stocks of items, and re-stock where applicable.
Liaise with all hotel departments including housekeeping, kitchen, and reception staff to meet the guest's needs.
Provide excellent and professional service of meals and drinks to guests.
Recommend attractions and activities for guests.
Ensure compliance with hotel safety and hygiene guidance at all times.
Ensure guests rooms are presentable, clean, and tidy, and liaise with housekeeping to ensure such.
Attend to guests at check out to ensure a smooth and happy departure from the hotel.
Be well-groomed, professionally dressed, and compassionate at all times.
Yêu cầu công việc
2 years experience as a host, butler, or other related role within the hospitality field
Excellent communication skills, both written and verbal with well-developed interpersonal skills
Able to communicate with varying types of people from different cultures and backgrounds
Good problem-solving skills with the ability to investigate and escalate issues where required
Excellent customer service skills with a keen eye for detail and service focus
Able to confidently maintain and keep stock levels accurate
Confident with the use of computer programs such as Excel, Word, and Outlook
Demonstrated knowledge about the local area, attractions, and activities available
Ability to handle sensitive and personal matters discreetly
Excellent communication skills, both written and verbal with well-developed interpersonal skills
Able to communicate with varying types of people from different cultures and backgrounds
Good problem-solving skills with the ability to investigate and escalate issues where required
Excellent customer service skills with a keen eye for detail and service focus
Able to confidently maintain and keep stock levels accurate
Confident with the use of computer programs such as Excel, Word, and Outlook
Demonstrated knowledge about the local area, attractions, and activities available
Ability to handle sensitive and personal matters discreetly
Quyền lợi được hưởng
1. Lương: có thể thỏa thuận theo năng lực
2. Tham gia BHXH, BHYT, BHTN theo quy định của pháp luật.
3. Làm việc trong môi trường chuyên nghiệp.
2. Tham gia BHXH, BHYT, BHTN theo quy định của pháp luật.
3. Làm việc trong môi trường chuyên nghiệp.
Thông tin chung
- Mức lương: 8 triệu - 12 triệu VND
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 23/09/2024
Giới thiệu công ty
Xem trang công ty
Step into luxurious comfort amidst the captivating history of Hoa Lu, where Dinh Bo Linh's transformative reign shaped Vietnam's enduring cultural identity. Here, you are more than a mere visitor. Let our luxury retreat be your gateway to a revered and distant past. Immerse yourself in the tales of Xem thêm...<>
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