Description
KonnectCX is seeking skilled and experienced OPI/VRI Interpreters to join our exceptional team. As an interpreter, you will play a crucial role in facilitating communication between individuals with limited English proficiency and service providers, ensuring accurate and professional interpretation. This is a remote position, open to candidates with a strong background in over-the-phone (OPI) or video remote interpreting (VRI).
Requirements
Minimum of 6 months of professional experience as an OPI/VRI Interpreter.
Fluency in English and Vietnamese, with a strong command of grammar and vocabulary in both.
Own a reliable computer with a stable internet connection to handle remote interpreting sessions.
Familiarity with interpretation protocols, ethics, and confidentiality standards.
Responsibilities
Provide accurate, professional, and culturally appropriate interpretation services over the phone or via video.
Handle a variety of subject matters, including medical, legal, and customer service scenarios.
Maintain confidentiality and adhere to ethical standards in all interpretation sessions.
Manage interpretation sessions effectively, ensuring clear communication and understanding between all parties.
Stay updated on industry terminology and best practices to provide high-quality interpretation.
Document sessions as required, maintaining clear and organized records.
Nice to have
Strong listening, communication, and memory-retention skills.
Ability to work in a fast-paced environment and manage multiple tasks effectively.
Proficiency with interpretation platforms and virtual communication tools.
Certification in interpretation (e.g., CCHI, RID, or equivalent) is a plus.
Working conditions
Remote position.
Two days-off per week.
Schedules based in US EST/EDT Time.
Performance bonus available.
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