Cargo Controller

- Assume responsibility for the entire Cargo Control Process.
- Ensure that operating and reporting systems are updated with error free information for every vessel. Maintain control of the "To Come List" with regards to pre-approved late arrivals and exceptions.
- Follow up with Yard Planner and Gate on the progress of load-lists. Ensure that the load-lists are finalized in time prior to the vessel ETA. Clarify issues with the shipping lines to mitigate disputes.
- Interact closely with the vessel planners and shipping lines regarding additional changes after set cut-off time has passed.
- Ensure consistency of treatment among shipping clients regarding cargo delivery deadlines and cargo prioritization.
- Investigate and document service failures, and report them to the appropriate parties.
- Respond to inquiries related to Terminal Departure Reports for vessels no longer at berth.
- Measure and report the performance versus standards for the terminal and the shipping line with regard to compliance with the terms of the service agreement.
- Monitor vessel schedules on daily basis.
- Interact closely with the vessel planners and shipping lines regarding additional changes after set cut-off time has passed.
- Ensure a timely delivery of Terminal Departure Report per vessel call.
- Release containers once customs clearance and line approval are done.
- Work with Customs for supporting customers in some cases if requested.
- Coordinate closely with Customs to make sure all issues are solved accordingly.
- Work with Customs for supporting customers in some cases if requested.
- The position is responsible for considering and ensuring the confidentiality of all works, documents and information received during the course of work performance with due diligence and not to disclose any confidential information to any third-party for any purpose that is not related to the company's business during and after the employment with Gemalink.