Chief Operating Officer (COO) - Quang Ninh

As an established international multipurpose port, specialized in dry bulk operations, we are seeking an experienced and dynamic Chief Operating Officer to join our executive team.
The COO is responsible for overseeing the daily operations of the port, ensuring optimal performance, safety, and efficiency. The role requires a strategic thinker with strong leadership skills and a deep understanding of port operations.
The COO plays a crucial role in attracting, identifying and retaining talent and developing high potential employees for managerial roles within the operations department.
Responsibilities
1) Strategic
- Ensure the company's activities are professionally managed. This includes governance guidelines, risk management, internal control, customer service and business development.
- Review and improve the department's managerial structure: org chart, headcount budget, procedures, KPI's etc. to boost productivity and service delivery.
- Develop a working culture for the operations department aligned with the company's vision, mission & core values.
- Help improve the safety culture of the company.
2) Operational
- Lead and develop the operations function.
- Provide guidance to the operations, technical and HSSE teams and communicate a clear understanding of job responsibilities, objectives, deadlines and performance expectations.
- Uphold the highest HSSE standards.
- Contribute to incident investigations and support all safety programs.
- Support and contribute to the application of technology and systems used to improve the port's efficiency and deliver first class customer service.
- Set objectives and individual KPI's for the operations department, ensuring all are working towards the same goals.
- Oversee the development and deployment of key managers and successors within the operations function.
- Own the department's annual budget, be on top of the variable costs and make cost conscious decisions.