Chuyên Viên Chăm Sóc khách Hàng Full-time 2024

COMPANY INTRODUCTION
Marker Sixty Four is a furniture making company that places great importance in design and craftsmanship to create quality products that lasts.
Customer Service Executive Full - time
Tính chất công việc: Toàn thời gian - Chuyên môn: Bán hàng (Sales); Hành chính, Nhân sự - Địa điểm: Khác - Mức lương: Thỏa thuận - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm
JOB DESCRIPTION
This role is a crucial link between customers and internal teams, combining customer service and merchandising responsibilities.
JOB DESCRIPTION
Customer Service: Provide timely and courteous responses to customer inquiries, including product information, order updates, and delivery schedules. Maintain clear and professional communication channels with customers to ensure a positive experience
Issue Resolution: Collaborate with cross-functional teams to address customer concerns, including claims management and stock-related issues
Process/System Support: Maintain accurate and organized customer records and order documentations. Feedback to IT for Odoo run smoothly for all CS function
Merchandising: Executing special requests, including details data management of order lines, order register, and labels data, label production. Collaborate with Planning/Logistic/ Product Development and Business Development Teams to ensure seamless coordination and fulfillment of customer requests
REQUIREMENTS
Minimum 1 - 3 years experience in sales/customer service,...
Passionate with contemporary designs/interior/furniture
Age: from 24 to 30 year olds
Location: Lot E2, Street No.1, Tan Do IP, Duc Hoa Ha, Duc Hoa, Long An, Vietnam
BENEFITS
Shuttle bus from HCM to Long An (Duc Hoa Ha)
Wage: Agreement (Including Basic Salary + Allowances + Bonus).
Entertainment (Office)
Social insurance, health insurance according to Labor Laws
International environment. Develop your career within a fast-paced, global environment
Annual Leave 14 days per year
Company provides internal training, compulsory insurances after training period in accordance
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 29/2/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
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