Chuyên Viên E-Commerce Mkt

Create contents and list HQa and HQs products on e-commerce platforms such as eBay, Reverb, and Amazon....
Provide support to current customers and propose solutions to attract and develop a new customers base in the U.S. market (targeting Vietnamese, Chinese, Korean, Japanese communities, etc.);
Join social media groups of the Vietnamese community in the U.S. Collaborate with Brand Marketing team in creating contents and encouraging TOM ORG employees to interact;
Report and propose solutions for issues related to the company's products and services.;
Be responsible for monitoring and reporting on order & product lists, customer feedbacks, and reviews on e-commerce platforms;
Collaborate with the marketing team to identify new opportunities and contribute to promotional activities;
Collaborate with relevant departments to promptly and effectively address and resolve customer issues;
Collaborate with other departments on assigned tasks and responsibilities;
Regularly monitor the supply-demand fluctuations of products in the market. Propose policies and ideas for the company's business plan;
Carry out regular reporting as required by the Department Head and the Company's BOD;
Perform other related tasks as required by the BOD