Chuyên Viên Quản Lý Khách Hàng Full-time 2024

COMPANY INTRODUCTION
HIIP is the leading influencer platform in Southeast Asia with the largest network with more than 10,000 Influencers. We help brands/advertisers directly connect and work with the target influencers by applying the advanced technologies: Artificial Intelligence and End-to-end software
Website: [protected info]
We've collaborated with tops brands and agencies in Vietnam: Nivea, Romano, Enchanteur, Anessa, Senka, Za Cosmetics, Sensodyne, CGV Cinema, Lotte Member, Gigamall, Thế Giới Di Động, FWD, Generali, Home Credit, MSB, Nam A Bank, Saigon Bank, Lazada, Grab, Tiktok, Spotify, Klook, Traveloka, Line, The CoffeeHouse, Tocotoco, Ashima, Sumo BBQ, Vascara, Juno, Edelman, Hakuhodo, Admico... and hundreds of other brands.
Launched in April 2016, Hiip is proud of being funded by respected investors: 500 Startups (USA), Cocoon Capital and Expara Ventures ( Singapore), Vnet Capital ( Thailand)
Our office: Vietnam, Singapore, Thailand, Indonesia, Phillipines & Malaysia.
CHUYÊN VIÊN QUẢN LÝ MẢNG KHÁCH HÀNG - SENIOR KEY ACCOUNT
Tính chất công việc: Toàn thời gian - Chuyên môn: Marketing, Truyền Thông, PR - Địa điểm: Hồ Chí Minh - Mức lương: Thỏa thuận - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm
JOB DESCRIPTION
1. Serve as the Project Leader/ Owner for the assigned client, supervise project team(s) on client services, and partner with other functional teams to deliver excellent execution of such projects
2. Deliver planned sales KPIs for the assigned clients, make sure to maintain good relationships with them and upsell, cross-sell as well as make other efforts to maximize sales from them;
3. Participate in the
business development process by contributing to developing achievable client plans including strategies, briefings, and creative works;
4. Develop influencer marketing campaign approach, understand and manage details of a campaign in the context of a larger business picture;
5. Help integrate internal team members and educate them on the client, their target, their service and other project-related information;
6. Work in partnership across the teams within the unit and other business unit teams to provide excellent project management for your client's needs at all times;
7. Set and manage multiple project deliverables including time and cost estimates with internal and external clients to deliver or/and exceed client's project objectives/KPIs;
8. Ensure financial process is followed in terms of client set-up and invoicing.
9. Continuously provide input into the problem-solving direction of each client project and ensure communication of any directional changes to your team and to other related teams.
10. Continuously ensure the quality of the deliveries and proactively seek new ways to improve client services as well as executional innovation to build trust and confidence for the clients.
11. Assist the business development team in planning works to win businesses from clients
12. Nurture and mentor junior members of the team in day to day execution - acting as a role model
13. Other requirements from your manager
14. Report to Business Development Manager
REQUIREMENTS
Skills:
+ Project Management (Plan, Monitor, Coordinate, Budget, Cost Control, Time management)
+ Communication, Team-working, Multitasking
Must have customer-centric mindset
Must have a good understanding and knowledge of marketing, especially in digital area
Hard-working, Patient, Punctual, Proactive
English (spoken & written) is required
Have at least 1 year in the same level
BENEFITS
Amazing Teammates
"Hiring the smartest, most talented and innovative people in Vietnam" is our consistent strategy from the beginning. That being said, we bring you the best colleagues who can help you to move your life to a whole new level.
A World-Class Company Culture
Persistency
Ownership
Innovation
Understanding
Sustainability
The cool perks & benefits
Competitive Income
Endless Personal Growth Opportunity
Performance review
Company Trip & Teambuilding Activities
Female Friendly Policy
Food & Drink at the office
Social Insurance
Other functional Support
LOCATION AND WORKING TIME
Location: 240 Nguyen Dinh Chinh, Ward 11, Phu Nhuan District, HCMC
Working time: 9:00 -18:00 from Monday to Friday
CONTACT
Apply: please send your CV to [protected info], email [Senior Key Account Executive] - [Full name]
HIIP ON NEWS
VTV1: protectedinfo/2sEW6AO
ThaiPBS: protectedinfo/2AdrGwD
CNBC: [protected info]
VNexpress: protectedinfo/2syacnI
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 18/3/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW