Chuyên Viên Tư Vấn Khóa Học (Online Center)

Mô tả Công việc
Sales effectiveness
Demonstrate high degree of understanding of WSE product and method
Master presentation skills in compliance with WSE training provided
Personalize the conversation with the prospect depending on his / her persona, and involve 3rd party decision maker as required
Master the treatment of objections from prospects
Develop strong closing skills in order to help the team meet the center sales milestones and target
Be fully committed to supporting the center meet its sales milestones and target as well as their minimal sales requirements
Thrive to always achieve the highest level of performance individually as well as for the center
Adapt to the sales presentation delivery method (online and in-center)
Student engagement and in-center collaboration
Plan the renewal pipeline with the coach team at each beginning of the month and define a strategy for each student
Plan the new students list at the beginning of the month
Plan the schedule of the advising sessions ahead of time and ensure that all sessions are attended in coordination with the coach team while abiding to the defined strategy
Be prepared for each advising session and be clear about the objective of each meeting
Ensure that new students are on-track, satisfied and tactfully prompt for referrals to join the school with them
Work closely with the DSF team and provide updates to the DSF team updates and feedback on the leads that they bring in
Always maintain a good relationship with the student body across all the steps of the learning journey, as well as with the service team in the center (in-center & online)
Time management, scheduling and professionalism
Prepare personal sales plan and objectives at the beginning of each month an obtain the validation for the Center Head of Sales on the individual plan
Always prioritize the schedule set with existing students before accepting an appointment with a prospect
Consistently follow-up with prospects and make subsequent appointments with prospects
Rigorously update accurate prospect and student information in the CRM during and after each interaction
Establish a strong daily work routine to maximize sales activities across all channels
Attend training and coaching sessions that are organized for the role