Chuyên Viên Tuân Thủ Dịch Vụ Thiết Bị Bán Hàng - Mem Service Compliance Executive

About Company:
Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: to inspire the brilliance of life, by creating rich experiences for people, in harmony with nature.
Suntory PepsiCo Vietnam Beverage (SPVB) is a strategic alliance between PepsiCo Inc. and Suntory Holdings Ltd. since 2013.
At Suntory PepsiCo VietNam Beverage, we are committed to creating a diverse, equitable, and inclusive workplace for all employees. We strive to provide equal opportunities for employment, development, and advancement regardless of race, color, religion, gender, gender identity or expression, sexual orientation and age. We are continuously working to cultivate an environment that is free from discrimination, harassment, and bias, and we welcome all individuals to apply for roles at Suntory PepsiCo.
Job Summary:
- Driving & ensure Food Safety Compliance of MEM equipment by working with CS team, Government laws, Global auditor, Customers and R&M agencies to deliver preventive action plan to mitigate and eliminate Risks of Food Safety before it happen and impact to Customers, End users and Media social network becoming company crisis.
- Work with CS team, Global team, Supplier of MEM equipment to develop and update MEM R&M Standards continuously, benchmarking with Customer standards and take learning from Suntory Pepsico affiliates following new service model by dedicated team & new biz requirement.
- Work with H&S team to ensure Safety in all of service operation for Company due to using Hydrocarbon equipment (highest level Flammability Gas) when deploy execution to R&M agencies.
- Develop proposal the unique standards ever of Parts Matrix Replacement for SPVB to use as much as MEM equipment up to over 10 years by understanding and balancing between technical knowledge and food safety compliance, contribute to return of investment for company.
Job Detail:
1. Food Safety Compliance
- Take responsibility to manage & ensure Food Safety Compliance of MEM equipment by working with CS team, Government laws, Global auditor, Customers and R&M agencies to deliver preventive action plan to mitigate and eliminate Risks of Food Safety before it happens and impact to Customers, End users and Media social network becoming company crisis.
- Key Gate to handle Customer issues/feedback about Food Safety of MEM equipment immediately, investigate the root causes on field and propose the corrective action plan as soon as possible to Excoms to get the approval and processing right after that.
- Build & develop 3rd Party audit to conduct the physical check all MEM R&M SOP to ensure all executions are compliance, proceed the warning and punishment to whom failed the audit following MEM Policy.
2. Service Standards Development
- Take responsibility to work with CS team, Global team, Supplier of MEM equipment to develop and update MEM R&M Standards continuously, benchmarking with Customer standards and take learning from Suntory Pepsico affiliates following new service model by dedicated team & new biz requirement.
- Align with Internal Control, Finance Control for transparent all MEM R&M Standards, set up the key control and get the approval from higher level to announce official documentation following company policy.
- Develop the unique standards ever of Parts Matrix Replacement for SPVB to use as much as MEM equipment up to over 10 years by understanding and balancing between technical knowledge and food safety compliance, contribute to return of investment for company.
3. Hydrocarbon Service Compliance
- Take responsibility to work with H&S team to ensure Safety in all of service operation for Company due to using Hydrocarbon equipment (highest level Flammability Gas) when deploy execution to R&M agencies.
- On time update from Global team, Government laws according to Flammability Gas to reflect all chain MEM equipment operations of SPVB from import, deployment and write-off, contribute to reduction of CO2 emission for sustainability project of company level.
- Take the physical check the safety compliance of R&M Service from Warehouse to Market to warning & take the corrective immediately to prevent risks for SPVB.
4. Integration Technical Gate Global to Local
- Take responsibility to work with Global team to expand audit scope more customers and specified checkpoints following Excom requirement
- Working directly w CM/CD/OP team, Customer to ensure SPVB standards will be applied from beginning technical drawing to new stores opening.
- Provide improvement solutions to all MEM equipment on market where is not match the SPVB/Global standards.