[cis] academic service Office Supervisor
EQuest Education Group (EQG)Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 20/04/2024
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Mô tả Công việc
Directly Manage ASO team, Report and follow the directive from Operation Manager
Consults parents about academic programmers of each school in the system so that they would have the best and suitable choice for each student.
Provide assistance with the operational non-academic aspects of procedures such as student complaints handling, appeals, timetabling, timesheets, re/enrolments, class management, attendance (record late and dismissal early)
Follow up students' status (new, current, defer, withdrawal, etc.), updating students' results and manipulating statistical data to report as well as support contacting parents to remind tuition fees on time.
Data management of student-related information and issues include administrative support to prepare and schedule examination, attendance list and to update results, issuing report cards, updating academic record and other special events (discipline, reprimand, reward, etc.)
Provide administrative assistance including supporting events (Parent events, New teacher Orientation, Graduation, etc.) and workshops and preparing supporting documents for students such as confirmation letters, copies of report cards when required and managing the related administration.
Be responsible for interpretation and translation for the Leadership team and teachers in meetings with parents or for drafting, translating, and distributing letters to parents in the system.
Record and promptly notify the relevant departments when the student needs to stop using the services.
Ensure accurate and timely communication with clients on all requests, including advising students, parents. Use persuasion skills in dealing with internal and external contacts.
Ensure the dissemination of specific and accurate information while maintaining confidentiality, integrity, compliance and meeting legislative reporting requirements of student records for all students.
Collaborate with other administrative staff within and outside ASO when and where appropriate to ensure smooth execution of ASO administrative duties.
Participate as an effective member of the service team through contribution to the team's planned goals by completing tasks in an accurate and timely manner.
Other administrative and operations duties as determined by the Operation Manager.
Directly Manage ASO team, Report and follow the directive from Operation Manager
Consults parents about academic programmers of each school in the system so that they would have the best and suitable choice for each student.
Provide assistance with the operational non-academic aspects of procedures such as student complaints handling, appeals, timetabling, timesheets, re/enrolments, class management, attendance (record late and dismissal early)
Follow up students' status (new, current, defer, withdrawal, etc.), updating students' results and manipulating statistical data to report as well as support contacting parents to remind tuition fees on time.
Data management of student-related information and issues include administrative support to prepare and schedule examination, attendance list and to update results, issuing report cards, updating academic record and other special events (discipline, reprimand, reward, etc.)
Provide administrative assistance including supporting events (Parent events, New teacher Orientation, Graduation, etc.) and workshops and preparing supporting documents for students such as confirmation letters, copies of report cards when required and managing the related administration.
Be responsible for interpretation and translation for the Leadership team and teachers in meetings with parents or for drafting, translating, and distributing letters to parents in the system.
Record and promptly notify the relevant departments when the student needs to stop using the services.
Ensure accurate and timely communication with clients on all requests, including advising students, parents. Use persuasion skills in dealing with internal and external contacts.
Ensure the dissemination of specific and accurate information while maintaining confidentiality, integrity, compliance and meeting legislative reporting requirements of student records for all students.
Collaborate with other administrative staff within and outside ASO when and where appropriate to ensure smooth execution of ASO administrative duties.
Participate as an effective member of the service team through contribution to the team's planned goals by completing tasks in an accurate and timely manner.
Other administrative and operations duties as determined by the Operation Manager.
Yêu cầu công việc
Yêu Cầu Công Việc
Bachelor degree
At least 2-3 years experience as Academic Service Officer or Customer Service
Must have experience of working in the school's operation or training centre
Can do multi-task, problem-solving skill
Good verbal and written communication skills in English and Korean
Familiar with office computers skills
Ability to organize work independently as well as a team player, ability to observe and handle problems quickly and effectively
Have a can-do mindset
Good communication skill
Careful, meticulous, confidential, and well organizer
Bachelor degree
At least 2-3 years experience as Academic Service Officer or Customer Service
Must have experience of working in the school's operation or training centre
Can do multi-task, problem-solving skill
Good verbal and written communication skills in English and Korean
Familiar with office computers skills
Ability to organize work independently as well as a team player, ability to observe and handle problems quickly and effectively
Have a can-do mindset
Good communication skill
Careful, meticulous, confidential, and well organizer
Quyền lợi được hưởng
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Nghỉ phép năm
CLB thể thao
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Nghỉ phép năm
CLB thể thao
Thông tin khác
Bằng cấp:
Đại học
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Lương:
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Đại học
Độ tuổi:
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Lương:
Cạnh tranh
Nộp hồ sơ liên hệ
EQuest Education Group (EQG)
Giới thiệu công ty
Xem trang công ty
EQuest Education Group (EQG) is founded on the principles of innovation, excellence and dedication to defining the way higher education is delivered in...Chi tiết EQuest Education Group (EQG) is founded on the principles of innovation, excellence and dedication to defining the way higher ...
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