Client Relationship Executive (Fluent English, Attractive Salary)

CÔNG TY TNHH RBA VIỆT NAM

Địa điểm làm việc: Hà Nội, Hồ Chí Minh

Hết hạn: 11/08/2025

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

Position Overview
We are looking for a motivated and professional Client Relationship Executive to join our team. In this role, you will play a key part in supporting and managing client relationships, ensuring consistent service excellence and high client satisfaction. You will work closely with both the CEO & Head of Client Service on key client accounts and regional initiatives. The position may require travel within Southeast Asia to support clients on-site, attend meetings, and represent the company in regional activities.
What Will You Do?
Client Relationship Management

Act as the primary point of contact for assigned clients, ensuring timely and professional handling of inquiries.
Build and maintain strong, long-term client relationships.
Collect client feedback and work with internal teams to drive continuous service improvement.

Executive Support & Strategic Client Engagement

Assist the CEO and Head of Client Service in high-level client activities and relationship management.
Prepare briefing documents, meeting materials, and post-meeting action plans.
Represent RBA in meetings and client events when required.

Service Coordination & Delivery

Liaise with internal teams (HR, Legal, Operations) to ensure smooth and customized service implementation.
Monitor project timelines, client deliverables, and issue resolution.
Track performance against service expectations (SLA) and proactively suggest improvements.

Account Management & Business Support

Maintain updated client account records and reports.
Identify upsell/cross-sell opportunities aligned with client needs.

Yêu cầu

Who Are We Looking For?

Bachelor's degree in Business, International Relations, Communications, or a related field.
2 - 3 years of experience in a client-facing or business support role.
Fluent in English (mandatory); additional proficiency in Japanese, French, or a Southeast Asian language is a plus.
Strong interpersonal, communication, and organizational skills.
High attention to detail, client-oriented mindset, and proactive problem-solving approach.
Comfortable with occasional business travel and cross-cultural communication.

Quyền lợi

Comprehensive health insurance.
15 annual leave days and 4 sick leave days per year.
Education sponsorship, regular team lunches, holiday gifts, exciting company trips (domestic & international).

Thông tin chung

Ngày hết hạn: 11/08/2025
Thu nhập: Thương lượng

Nơi làm việc

8th Floor, TMS Building, 172 Hai Ba Trung, Tan Dinh Ward, Ho Chi Minh City, Vietnam

Giới thiệu công ty Xem trang công ty

RBA is a comprehensive advisory firm offering legal, accounting, tax, and consulting services to entrepreneurs and corporations. Established in 2014, we have nearly 100 employees across 5 cities in Asia.

Our diverse business services support corporate clients in new ventures or sustain existing ones. Experienced teams of accountants, tax advisors, and legal professionals are strategically located in key Asian cities like Singapore, Ho Chi Minh City, Hong Kong, and Bangkok.

Quy mô công ty

Từ 101 - 500 nhân viên

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