Client Services Associate (US/ EU Time zone)

REQUIREMENTS
Background
• Undergraduate degree
• 0-3 years of professional experience in sales, recruitment, client service, or related fields
• Fluency in English (both verbal and written) - Able to communicate confidently with a diverse network of experts across APAC
• Additional language skills are a plus!
Competencies
• Adaptability in a fast-paced environment
• Goal-oriented and KPI-driven - Committed to achieving targets, with a proactive approach to growth and success.
• Results-focused - Consistently track, measure, and improve to meet and exceed goals.
• Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes.
• Collaborative approach - Open to seeking support and working with the team to achieve the best results.
WORKING HOURS
The company offers several work schedule options:
• 03:00 PM - 00:00 AM (Indochina Time, GMT+7)
• 05:00 PM - 02:00 AM (Indochina Time, GMT+7)
• 03:00 AM - 12:00 PM (Indochina Time, GMT+7)
You will work five days a week, from Monday to Friday.
BENEFITS
Compensation & Benefits
• Competitive earnings: Base salary of $800 - $1,200, plus 130% international shift allowance and performance bonuses of up to $900/month.
• Annual Bonus - 1-month gross salary
• Paid Leave - 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave
• Private Medical Insurance - Includes dental coverage
• Self-learning Budget - Up to $1000 per year
• Unique opportunities: Be part of the founding team to develop our next global office in South America.
Career Growth
• Rapid Career Advancement - Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
• Build a High-Caliber Network - Build a network with C-level partners in the US and Europe while advancing your career at a $5M-funded startup.
• Multinational environment - Collaborate with a diverse team from 12+ countries speaking 16+ languages and work with experts from various cultural backgrounds.
Engagement
• Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
• Flexible Work Arrangements: Hybrid and fully remote options.
Arches is more than a company-it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!