Client Solutions Associate (Korean Speaker)

SKILLS REQUIRED: Sales, Recruitment, Business Development, Negotiation, Communication, Problem Solving, Market Research, Consulting
ABOUT COMPANY: Share Knowledge, Empower The World. Arches is the leading knowledge sharing platform connecting experts in Asia with clients from all over the world.
*JOB DESCRIPTION: WHO WE ARE
Arches is Asia's premier expert network, connecting leading consulting, investment firms and Fortune 500 companies with the expertise they need to make informed decisions. We currently have offices in Tokyo, Shanghai, Hong Kong, Singapore, and Ho Chi Minh.
Since 2019, we've grown to 250+ professionals across Asia (and aiming to double our operation in 2025), secured $6M in funding, and built a network of 158,000+ experts serving the world's most prestigious firms.
Arches is Asia's leading expert network, providing decision-making expertise to leading consulting firms, investment firms, and Fortune 500 companies, with offices in Tokyo, Shanghai, Hong Kong, Singapore, and Ho Chi Minh City.
Since its founding in 2019, the company has grown to over 170 professionals across Asia, with the goal of doubling its size by 2025. To date, the company has raised $6 million in funding and built a network of over 158,000 professionals, serving some of the world's most prestigious companies.
Learn more about us: [protected info]
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche.
ROLE OVERVIEW
As a Client Service Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies.
RESPONSIBILITIES
Project Understanding and Ideal Expert Profile Identification
Gain a thorough understanding of client project needs based on main topics and client characteristics.
Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.
Recruiting Expert Candidates (Main Focus)
Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.
Manage scheduling for client-expert interviews and building relationships with experts for future collaborations.
REQUIREMENTS
Background
Undergraduate degree
0-3 years of professional experience in sales, recruitment, client service, or related
Fluency in English and Korean fields (both verbal and written) - Able to communicate confidently with a diverse network of experts across APAC
Additional language skills are a plus!
Competencies
Adaptability in a fast-paced environment
Goal-oriented and KPI-driven - Committed to achieving targets, with a proactive approach to growth and success.
Results-focused - Consistently track, measure, and improve to meet and exceed goals.
Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes.
Collaborative approach - Open to seeking support and working with the team to achieve the best results.
Working Location : Ho Chi Minh City, Vietnam - with full relocation support (flights, accommodations, visa, and work permit).
BENEFITS
Compensation & Benefits
Competitive base salary with performance reviews every 6 months
Monthly performance-based incentive up to $900
Annual Bonus - 1-month gross salary
Paid Leave - 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave
Private Medical Insurance - Includes dental coverage
Self-learning Budget - Up to $1000 per year
Relocation Suppor t (Visa, flights, accommodation)
Career Growth
Rapid Career Advancement - Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
Build a High-Caliber Network - Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.
Engagement
Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
Flexible Work Arrangements
Arches is more than a company-it's a movement to democratize expertise. We're building a future where knowledge is to all, and you can be a driving force in this transformation. Join our team of passionate professionals, by visionary investors backed, and make your mark on the accessible global stage!*