Client Success Manager

CÔNG TY TNHH THE COLOR CLUB VIỆT NAM

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 25/11/2024

Chi tiết công việc
Giới thiệu công ty

Thu nhập: Cạnh tranh

Loại hình: Toàn thời gian

branding

Mô tả công việc

Mô tả Công việc
Overseeing the process of customer retention within a business.
Analyzing prospective client's needs to build business cases and/or proposals with business consultants.
Developing more business with existing clients including up-selling, cross-selling
Designing implementation plans including budget estimate and allocation with our specialists in: Branding and Campaigns, Public Relations, Brand Activation, Influencer, Digital and Media, Content Production.
Optimizing the workflows between InBold and clients.
Onboarding clients and their offices globally.
Onboarding internal staff on our clients and services.
Developing training material and content to improve the onboarding experience.
Taking ownership of client feedback and collaborating with company leadership to build partnership with clients.
Building value-driven strategic relationships with your key clients leads to long-term development and retention.
Developing Business Intelligence services and products.
Overseeing the process of customer retention within a business.
Analyzing prospective client's needs to build business cases and/or proposals with business consultants.
Developing more business with existing clients including up-selling, cross-selling
Designing implementation plans including budget estimate and allocation with our specialists in: Branding and Campaigns, Public Relations, Brand Activation, Influencer, Digital and Media, Content Production.
Optimizing the workflows between InBold and clients.
Onboarding clients and their offices globally.
Onboarding internal staff on our clients and services.
Developing training material and content to improve the onboarding experience.
Taking ownership of client feedback and collaborating with company leadership to build partnership with clients.
Building value-driven strategic relationships with your key clients leads to long-term development and retention.
Developing Business Intelligence services and products.

Yêu cầu

Yêu Cầu Công Việc
Proven work experience as a Client Success Manager or similar role, preferably with Nordic / European clients
Accountability and personal organization are essential.
Proactive mindset and willingness to go the extra mile to drive team performance.
Excellent communication and interpersonal skills.
Professional English skills.
Patient and active listener.

Quyền lợi

Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm

Thông tin khác

Bằng cấp:
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh

Thông tin chung

Thu nhập: Thỏa thuận

Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:

Hạn nộp: 25/11/2024

Giới thiệu công ty Xem trang công ty

Our Company:

The Color Club is a well-established marketing company with a data-driven approach to driving brand growth. We customize marketing solutions to fit global marketing plans and budgets within Marketing Production, Digital Marketing, Brand Marketing, and Business Intelligence.

We aim high, constantly doing more and doing better for our Scandinavian clients to support their worldwide brand marketing performance. Markets change and business directions transform, and so evolve our operations in Scandinavia and Asia.

The Color Club is an equal opportunity employer, with an open door policy. Consistent knowledge sharing is the fuel that develops our people and business.

We believe and work according to 4 core values:

Transparency - builds trust

Curiosity - drives our work forward

Courage - over comfort helps us excel

Respect - unites our differences

Quy mô công ty

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