Collection Support Officer (Project Team)

Công Ty Tài Chính Trách Nhiệm Hữu Hạn Một Thành Viên Shinhan Việt Nam (SHINHAN VIETNAM FINANCE CO., LTD)

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 20/07/2024

Chi tiết công việc
Giới thiệu công ty

Mức lương: Thỏa thuận

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

ngân hàng tài chính

Mô tả công việc

Collection Support Officer is an integral part of the Collection Support Department - Monitor & Development Team. In this role, he/she will perform activities of monitor and development collections system, Portal and satellite applications for debt Collection activities. In addition, he/she will coordinate with related departments to solve issue of system and provide temporary and long-term solutions.
Key Accountabilities
• Working with related Unit/Departments for catching up request and then create service request or write requirement document
• Request upgrade of system, Portal and satellite applications to meet business activity
• Update issue of collections system, Portal and satellite application from Operation and then work with ICT to handle and then monitor and update until the issue is fixed
• Create test cases and perform UAT testing for new system, Portal and satellite application based on BRD (Business requirement Document)
• Update guidelines for new system and satellite application
• Daily monitoring of system, Portal and satellite applications to control activities
• Update hierarchy report on the System based on POA and business activities
• Participate in company projects when assigned
• Support related reports and other tasks, projects when requested from Head of Collection Support Dept

Yêu cầu công việc

1. Education background
- University Graduated, major: Finance, Banking
2. Minimum Experience
- At least 01 - 02 year of Collection experience preferred, or related perspective
3. Knowledge, Competencies, Skills
- Experience and knowledge of Collection business, Collection system
- Proficient use (Work, excel, PowerPoint)
- Good at English is a plus
- Logical thinking and quick adapting with new ideas
- Excellent influencing and negotiation skills
- Excellent interpersonal, communication and presentation skills
- Experience of working in a high-pressure environment and working to tight deadlines.
- Excellent project management and organizational skills.

Quyền lợi được hưởng

Thưởng
Attractive KPI Bonus (monthly or yearly) and 13th month salary
Chăm sóc sức khoẻ
Premium personal healthcare insurance for all employees and spouse and/or children
Nghỉ phép có lương
14 - 20 days annual leave, 3 days of sick leave with pay

Thông tin khác

NGÀY ĐĂNG
20/06/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Ngân Hàng & Dịch Vụ Tài Chính > Thu Hồi Nợ
KỸ NĂNG
Collection Project, Data Collection System, Collection Performance Analysis, Debt Collection
LĨNH VỰC
Tài Chính
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không hiển thị
QUỐC TỊCH
Không hiển thị
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Nộp hồ sơ liên hệ

Công Ty Tài Chính Trách Nhiệm Hữu Hạn Một Thành Viên Shinhan Việt Nam (SHINHAN VIETNAM FINANCE CO., LTD)

Giới thiệu công ty Xem trang công ty

Shinhan Finance is a member of Shinhan Card, number 1 credit card business in Korea and is a wholly-owned subsidiary of Shinhan Financial Group, ranked at 44th among Top 500 Global banking brands. With Shinhan Card's know-how in financial products and more than 11-years-experience of the company in Vietnam consumer lending market, Shinhan Finance will be the best customer-oriented Finance Company in Vietnam. With the widespread business network nationwide, the company has capability to serve customers with flexible financial solutions, enabling our customers to fulfill their dreams and enhance their living standards.

Quy mô công ty

Từ 101 - 500 nhân viên

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