Commodity Sales (FMCG Background)

1. Seek new customers
· Base on customer database or other source, seeking new end-users
· Plan for introduce & convince customers to use IFV's products.
· Send sample testing and support in sample testing.
· Follow up the sample testing result and customer feedbacks.
· Negotiation on price, delivery term, products, promotions...
· Coordinating in sign the contract.
. Make the new customer report
2. Achieve targets of volume & coverage and Debt
· Make the monthly sales forecast for Horeca & Wet Market
· Make the sales planned base on each customer
· Customer visiting plan, advice the products applications, end-products costing analyzing, goods delivery schedule as well as execute sales volume actions directed by superior and good coverage within assigned territory
· Follow up the customer payment
. Reminding customer who are pending the debt payment
3. Develop & maintain business relationship with customer. Assure optimal customer service
· Work closely with customer to align monthly/daily sales plan & order delivery schedule to customer.
· Monitor customer's performance to ensure that customers are given good customer service
· Maintain and develop good partnership with all customers to ensure company successfully build good image in the market
. Support customers in products applications and trouble shooting
4. Implement of report submission
· To be responsible for timely & accurately submitting call card & daily report to MS and recommending changes as necessary to ensure targets are achieved
· Follow the I-sales procedures
· Do and submit all sales report including daily report, weekly report and initiate in customer complain
5. Keep track competitor's activities & market feedbacks
· Keep track competitor's activities & market feedbacks on IFV's products to contribute to business decision-making
. Initiate in market issues
6. Coordinate with technical team for technical knowledge & advice
. Effectively communicate with sales technical service team and LAB for product knowledge, quality... so that enable to ability to handle customer's queries
7. Others assignments from superiors
· Technical support in Sales DEMO
· Support in sales events (Food and Hotel exhibitions...)
· Sales Promotions activities
. Others admin: check all documentation, contracts, quotation, Follow up sales order, dept., goods delivery...)