Communications Coordinator - Aus4A

Communications Coordinator - Aus4A
Duration: 1 year with possibility of extension to July 2030
Location: Hanoi or Can Tho, Vietnam
This role is open to suitably qualified local nationals only
About Palladium
Palladium is a global development and consulting firm, part of the GISI Consulting Group, working alongside some of the world's leading project management and engineering organisations. We partner with governments, businesses, investors and communities to design and deliver complex programs that create lasting impact. With a presence across more than 90 countries, Palladium offers the opportunity to work on meaningful challenges, alongside talented colleagues, in environments where your work can truly make a difference.
About The Program
Aus4Adaptation (the program) is a partnership between the governments of Australia and Vietnam to work together in responding to the challenges of climate change facing the Mekong Delta. It complements other investments that Australia has already made in climate change adaptation.
About the Role The Communications Coordinator will coordinate overall communications and outreach efforts from either the Hanoi or Can Tho office in alignment with Aus4Adaptation's Communications and Public Diplomacy Strategy. Working with a Strategic Communications Consultant (Australia based), this will include developing communications materials, supporting media planning for events, success stories, and social media content highlighting program accomplishments. Communications will focus on internal and external audiences, as well as key stakeholders and partners of the different program activities.
They will be based in either Hanoi or Can Tho, with periodic travel to the project's target sites as required for program activities.
Primary Responsibilities
Work with program staff to develop content and produce high-quality communications materials, including activity updates, press releases, news and magazine articles, social media content, newsletters, updated website information, and brochures to highlight program success and learnings.
Coordinate with DFAT and relevant communications outlets to develop effective social media content, in compliance with DFAT and Palladium policies.
Collaborate with partners and grantees, where appropriate, to implement communication systems to support and/or create communication products that capture the positive impact and learnings from Aus4Adaptation.
Assist grantees in developing communications plans and products aligned with Communications and Public Diplomacy Strategy and DFAT Brand Guidelines.
Contribute to progress reporting, annual reports, annual workplan development and finalising documents based on input from various team members for final review by program management.
Track the presence of Aus4Adaptation online with the support of the Monitoring, Evaluation and Learning Team.
Travel within Vietnam as required.
Undertake other duties consistent with the level of the position as directed by the Team Leader.
Please refer to the Terms of Reference to learn more about the role: ToR Communications [protected info]
About You
Qualifications
Tertiary qualifications in an appropriate field of study marketing, communications, public affairs, development, or other development-related fields.
Experience
Relevant mid-career level professional experience in communications, advocacy, outreach, and/or public diplomacy, preferably within bilateral or multilateral development programs.
Experience contributing to donor reporting, program reviews, storytelling, and learning processes.
Experience developing campaigns using a variety of methods such as social media, online and print publications, community meetings, and other creative means.
Experience working effectively with a range of stakeholders, including government agencies, development partners, civil society organisations, private sector partners, and community stakeholders.
Experience in climate change, resilience, natural resource management, environmental protection or other relevant development sectors is desirable.
Knowledge and Skills
Strong written and verbal communication, editing and proofreading skills, including experience preparing social media content, success stories, reports, and presentations.
Experience maintaining relationships with stakeholders at all levels (government, international and local NGOs, local enterprises and at community level)
Strong skills in Microsoft Office Suite, social media management (Facebook, LinkedIn, Instagram) are required.
Experience working with design software such as Abode Creative Suite (InDesign, Illustrator, Photoshop) is preferred.
Creative and critical thinking skills, with the ability to develop innovative, impactful communications and outreach materials.
Working knowledge of DFAT's communications channels and strategies, is desirable.
Understanding of climate change issues is an advantage, especially knowledge of Australia's and Vietnam's climate change adaptation and development priorities.
Professional fluency in English and Vietnamese, both written and spoken.
Personal Attributes
Strong interpersonal skills and the ability to build and maintain effective working relationships with diverse stakeholders.
Well-developed organisational skills, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Proactive, resourceful, and able to work independently while contributing effectively within a team.
High level of attention to detail and commitment to quality and accuracy.
Demonstrated commitment to continuous learning, collaboration, and professional integrity.
We welcome applications from candidates of all backgrounds, people of diverse sexual orientations, gender identities and expressions, and people with disabilities - disclosure will not affect your application, and we will work with you to provide appropriate adjustments.
To be considered for this position, you must have valid work rights in the country where the role is based. Please note that visa sponsorship is not available for this role.
Salary and benefits: Competitive locally engaged salary and benefits.
Please note: While this role does not involve direct work with children, the successful candidate will still be required to complete a police check and relevant due diligence checks as part of Palladium's commitment to being a child-safe organisation.
How to Apply
Click the "Apply Now" button
Please submit your application online, including your CV and a brief cover letter, outlining your suitability in line with the requirements of the position.
Closing date: Wednesday 23 September 2026 9:00pm Vietnam time
If this opportunity interests you, we encourage you to apply promptly. Please note that only shortlisted applicants will be contacted.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics.
These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at [protected info] and we will be in touch to discuss.
Safeguarding - We define Safeguarding as all the actions taken by Palladium to protect our people, communities where we work and our clients from harm, including Sexual Exploitation, Abuse or Sexual Harassment; Child Abuse in any form; Trafficking for sexual exploitation of adults or children and any form of Trafficking of children. We have zero tolerance for all forms of child abuse as well as sexual exploitation, abuse and harassment and zero-tolerance for inaction to prevent, protect against, respond to and report harm. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.
All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Our Code of Conduct and Child Safeguarding and Protection against Sexual Exploitation, Abuse and Harassment Guidelines have additional details.