POSITION SUMMARY
This contractor role supports the Commercial Operations team in managing commercial data platforms, maintaining dashboards and reporting tools, performing data analysis, and providing actionable insights to support business decision-making. The role also supports the administration and utilization of CRM and commercial systems, assists in the execution of data- and technology-related initiatives, and helps ensure compliance with Zoetis policies, data governance standards, and operational requirements.
POSITION RESPONSIBILITIES
Data & Analytics
Act as the primary coordinator for commercial data sources, including sales, inventory, CRM, and DMS platforms.
Develop, maintain, and enhance Power BI dashboards to monitor key commercial performance indicators.
Manage user access to data platforms and dashboards in accordance with approved governance processes.
Provide ad hoc reporting and data extraction support to internal stakeholders.
Support the implementation of data-related projects and system enhancements.
Business Intelligence & Reporting
Generate and communicate business insights from commercial data to support decision-making.
Prepare regular performance analyses and reports against business objectives.
Support the adoption and effective use of dashboards and analytics tools through training and user support.
Provide data and analytical support for sales incentive programs, field force effectiveness initiatives, and commercial excellence activities.
Deliver market and business intelligence analysis to support portfolio and brand discussions.
CRM & Commercial Systems
Administer user access and data maintenance across CRM and commercial systems, including Salesforce and DMS.
Support the day-to-day operation of DMS, including user management, system configuration, and vendor coordination.
Maintain customer master data, segmentation, and profiling information in CRM systems.
Support CRM-related projects, enhancements, and system rollouts.
Provide end-user training and support to promote effective utilization of CRM and commercial systems.
Desired Skills and Experience
Qualifications & Experience
Bachelor's degree in Business, Analytics, or a related field; relevant certifications are a plus.
5+ years of experience in business analysis, data analytics, business intelligence, or commercial operations.
Key Competencies
Strong analytical, problem-solving, and project management skills.
Advanced proficiency in Power BI, SQL, Excel, and data management platforms.
Effective communication and stakeholder management, with strong English proficiency.
Proven ability to lead cross-functional initiatives and influence decision-making.
Strong planning, prioritization, and execution skills.
Agile, adaptable, results-oriented, and continuous-learning mindset.
About Zoetis
At
Zoetis
, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support.
We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Notice: Zoetis Recruiters will contact candidates via email from an address ending in @[protected info] and may also initially connect with candidates through LinkedIn
, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from
@[protected info] , please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.
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