Senior Expert, Strategic Business Development - Ground Handling Services

ROLE PURPOSE
Support the development and commercialization of Ground Handling Services at Gia Binh International Airport by conducting market analysis, designing service propositions, developing commercial frameworks, and supporting strategic partnerships with airlines and aviation stakeholders.
The role contributes to the creation of a safe, competitive, customer-centric, and commercially sustainable ground handling business platform aligned with the airport's long-term growth strategy.
KEY RESPONSIBILITIES
Market Research & Business Planning
Conduct market intelligence, competitive benchmarking, and industry analysis related to airport and ground handling services.
Evaluate market demand, airline requirements, traffic forecasts, and commercial opportunities.
Develop business cases, financial assessments, and growth forecasts for GHS initiatives.
Support strategic planning and business model development for passenger, ramp, cargo, and aircraft handling services.
Commercial Development
Support the development of service offerings, pricing structures, and commercial propositions for airline customers.
Assist in preparing commercial proposals, partnership frameworks, service agreements, and SLA structures.
Participate in discussions and negotiations with airlines, aviation service providers, and strategic partners.
Support airline onboarding and commercial engagement activities.
Business Model & Service Development
Contribute to the design of end-to-end ground handling solutions.
Develop customer value propositions that enhance airline satisfaction and operational efficiency.
Benchmark industry best practices from leading airports and ground handling operators.
Identify opportunities for service innovation, operational improvements, and revenue growth.
Performance & Strategic Reporting
Support development of business performance dashboards and KPI frameworks.
Monitor commercial performance and market developments.
Prepare management reports, business review materials, and executive presentations.
Support strategic decision-making through data analysis and business insights.