Credit Controller (Forwarding/ Logistics)

Credit Risk & Control
• Monitor and evaluate customer credit applications to ensure compliance with company policies.
• Perform credit risk assessments to support decision-making and mitigate financial exposure.
• Monitor and perform credit collection to ensure timely payments.
• Client payment & Credit exposure monitoring and controlling.
• Account status follows up and update in aging report, identify the case for escalation.
• Regular review AR data to evaluate credit limit and insurance decisions.
• Dispute resolving with internal/external related parties.
• Client profiles monitoring and controlling.
• Escalate high-risk cases promptly to relevant stakeholders.
• Ensure compliance with internal credit policies and external regulatory requirements.
Reporting and others:
• Track and report on KPIs related to credit control performance.
• Reconcile client data across systems, documentation to ensure accuracy and consistency.
• Handle customer inquiries and resolve credit-related issues efficiently.
• Prepare and deliver regular credit control reports.
• Review general ledger balances and reconcile with related assigned sub-ledger account.
• Coordinate with internal and external parties to address and resolve credit-related matters.
• Communicate and resolve mismatches with stakeholders.
• Maintain organized documentation to support internal and external audits.
• Support ad hoc tasks and projects as assigned by management.
• Deal with relevant Parties (internal & external) for arising issue.
• Support additional tasks as needed to ensure smooth operations.