Customer Care Officer - Nhân Viên Chăm Sóc Khách Hàng

Efficient & high-quality implementation of after-sales and customer care at the center
Coordinating with Head TA to find out how to take care and support students
Handle complaints from parents.
Arrange and support meeting teachers & parents
Arrange the mid-term, final tests, reports, and certificates and collect test result
Liaise with Academic team to supply tests for classes
Support the other LCS in taking care of Library/Materials and in the execution of all courses when the LCS is not in the teachers' room
Assist Education Advisors or with some admin things as requested by Center Manager
Provide necessary administrative support on materials to all teachers during their working hours
Tracking and enrolling students in classes combined with Operation Supervisor to arrange schedule buses for students
Perform other duties as assigned by the Center Manager.