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Mô tả công việc
Key Responsibilities
• Analyze, clean, and prepare customer data for onboarding readiness.
• Map customer requirements into system configurations and workflows.
• Train and support non-IT clients to successfully adopt and use our software.
• Troubleshoot and resolve technical issues; escalate when needed.
• Collaborate with logistics, operations, and tech teams to ensure smooth onboarding.
• Visit our customer site in Vietnam
• Travel to Thailand HQ (1-2 times/month) for training and customer meetings; remote work (80%) from Vietnam.
Yêu cầu
• Proficiency in Excel and SQL (must-have).
• Fluent in Vietnamese & English (both spoken and written).
• Experience in data analysis,
IT support, or technical customer service.
• Ability to explain complex technical concepts to non-technical customers.
• Knowledge of Python scripting is a strong advantage.
• Strong problem-solving, organizational, and communication skills.
• Bachelor's degree in IT, Computer Science, or related fields preferred.
Why Join Us
• Competitive salary: USD 700 - 1,200 / month. (depending on experience)
• Hybrid model: 80% remote in Vietnam + international business trips to Thailand HQ.
• Exposure to an international working environment with professional growth opportunities.
• Be part of a dynamic IT software company where your data expertise directly impacts customer success.
• Fresh graduates with strong technical and communication skills are welcome to apply.
Quyền lợi
Thưởng
Competitive salary: USD 700 - 1,200 / month. (depending on experience)
Hybrid model: 80% remote in Vietnam + international business trips to Thailand HQ.
Exposure to an international working environment with professional growth opportunities.
Rapid c
Giải thưởng
Fresh graduates with strong technical and communication skills are welcome to apply.
Cơ hội du lịch
Hybrid model: 80% remote in Vietnam + international business trips to Thailand HQ.
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Thông tin khác
NGÀY ĐĂNG
25/08/2025
CẤP BẬC
Mới Tốt Nghiệp
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
KỸ NĂNG
Excel, SQL, Data Analysis, Technical Support, Customer Care
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
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Thông tin chung
- Ngày hết hạn: 25/09/2025
- Thu nhập: 700-1,200 ₫/tháng
Nơi làm việc
- Hybrid working, Vietnam
- 428/136 Blue Lagoon 1 Kanchanaphisek Rd. Dok Mai, Prawet Bangkok 10250, Thailand
