Customer Service - Background Verification (position based in Malaysia!)

Verifying educational, employment, credit and criminal background of candidates in a dedicated countries for our clients.
We need your help to:
• Making telephone calls, writing emails, using systems to conduct database checks in order to verify details and prepare reports.
• Handling all inbound/outbound calls/email/live chat pertaining to background verification general inquiries.
• To exceed client's expectation in terms of customer service & accurate information.
• Confidentiality Standards
• Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments