Mô tả công việc
Direct Hotline counseling/receiving calls, emails, messages (email, chat) from customers to answer questions, support to resolve customer complaints about products and services on the e-commerce platform. Update information on the system. Perform other duties as required by superiors
Income up to: 22.000.000 - 23.200.000 VND/month. Base salary: 21.500.000 VND. Meal Allowance: 500.000đ VND. KPI Incentive: 900.000 - 1.200.000 VND. Night shift allowance: 30% base salary. 100% salary in 2-month probation time
Yêu cầu
Proficiency in Japanese (listening, speaking, reading, writing), JLPT N2 and above Graduated High School or higher education.
Having working experience in E commerce industry Having experiences in customer services is an advantage.
Loud & clear voice
Quyền lợi
Join the insurance regimes according to the provisions of the Labor Law. Accident insurance 24/7. 14 days of leave/year. Annual Health Checkup. Participate in training courses on skills and profession. Experiencing a clear promotion path. Working in a dynamic, professional environment with many opportunities for advancement
Thông tin khác
Mã việc làm
TE
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Trung học phổ thông
Kinh nghiệm
1 - 2 năm kinh nghiệm
Giới tính
Bất kỳ
Tuổi
Dưới 35
Ngành nghề
Thư ký / Hành chánh
,
Dịch vụ khách hàng
,
Tiếng NhậtThông tin chung
- Thu nhập: 22 triệu - 23 triệu