Customer Service Executive (English And Chinese)

Thông tin tuyển dụng Customer Service Executive (English And Chinese)
Mô tả công việc
- To respond and ensure the customer enquiries and requests are addressed in a timely manner.
- To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers' requirements are met.
- To handle customer complaints according to the Company procedures and service standard.
- To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information.
- To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team.
- To assist and back up other team members and provide supports and report to Supervisor.
*Working location: Lot E01, Trung Tam street, Long Hau Industrial Park, Can Giuoc, Long An (Shuttle buses are provided from all districts in HCMC)
Quyền lợi được hưởng
- Yearly performance review
- 13th month payment.
- Incentive bonus
- Breakfast allowance
- Salary review
- Annual Leave: 14 days/year
- Annual incentive program
- Meal support
- Additional health care
- Training & Development
- Other company's activities: Team Building, Year End Party...
- Employee Shuttle Service
Yêu cầu khác
- Bachelor's degree.
- At least 02 working years. Experience in: Customer Service, Supply Chain, Merchandising, Procurement, Order Management... is preferable.
- Excellent in English or English & Chinese (full professional proficiency) is a MUST.
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.
- Excellent customer service & presentation skills.
- Willing to work overtime (if any).
Hình thức nộp hồ sơ
Bấm vào nút NỘP HỒ SƠ để ứng tuyển
Hạn nộp hồ sơ:23/12/2021
NỘP HỒ SƠ
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