Mô tả công việc
Mô tả Công việc
We are looking for a proactive and detail-oriented Customer Service Executive to join our team. This position acts as the key liaison between the company and clients, ensuring smooth communication, order management, and customer satisfaction.
Key Responsibilities
- Manage customer orders from receipt to delivery, ensuring accurate and timely execution.
- Act as the primary contact for customers regarding order status, lead times, deliveries, and product updates.
- Coordinate with Production, Planning, QA, Logistics, and Shipping teams to meet customer requirements and delivery commitments.
- Handle customer inquiries, complaints, and feedback professionally and efficiently.
- Maintain accurate customer and order records in D365.
- Build strong relationships with customers, suppliers, and internal stakeholders.
- Support other tasks assigned by management.
Benefits:
- Company car HCMC - Binh Duong.
- Free lunch meal at office.
- Annual Leave.
- Compulsory social insurance.
- Other as regulated by law.
Yêu cầu
Yêu Cầu Công Việc
1-2 years of experience or fresh graduates with good command of English are encouraged to apply
Bachelor's degree in Business, Supply Chain, or related field.
Strong communication and coordination skills.
Good command of English (both written & spoken).
Proficiency in MS Office and D365 systems.
Quyền lợi
Laptop
Chế độ bảo hiểm
Phụ cấp
Xe đưa đón
Chế độ thưởng
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin chung
Nơi làm việc
- Lô E4, Đường số 10, KCN Việt Hương, Phường Thuận Giao, Tp. Hồ Chí Minh.