Coordinator Support (Customer Service team) P.01 - Dist 12

Mô tả Công việc
Project Coordinator (IPMS) is responsible for:
- Overall processing of the order: quotation, order creation, handover, follow up and payment
- Calculating the quotation prices, tracking quotation.
- Acting as main contact person for customer during quotation phase and project handling.
- Verification of incoming orders/ triggering approval workflow (if needed).
- Scheduling of technical and human resources: working closely together with related experts (testing team, technical certifiers/ certifiers and team member (test assignment team, report team, technical certification team)
Matching order to relevant incoming test samples (if needed).
Reporting business activities to respective manager periodically.
Carry out duties and functions in a professional, effective and efficient manner to meet customer needs and assist in gaining new customers and retaining existing customers.
Customer service: Visit or set up meeting with client to support technical aspect or clarify Buyer's requirement.
Update Buyers requirement to clients/partners/manufacturers in online/offline workshops organized by company as a presenter.
Carry out other specified duties and functions as directed by supervisor.