Mô tả công việc
• Customer Service and Operation.
• Coordinate all air and sea freight activities, including booking, documentation, data entry, shipment organization & tracking, billing, arranging transport.
• Manage AWB, HAWB, HBL, Manifest, Arrival Notice, Delivery Order...
• Communicate on daily basis with shipping lines, airlines, truckers, customers, warehouse; sales representatives and oversea agent offices.
• Answer phone calls, respond to emails from customers, follow up and handle customer enquiries.
• Use and maintenance of internal freight system for creating potential customer, making and managing order for new shipments, creating import & export FCL, LCL and air forwarding jobs, Logging Sea Cargo, Export Customs Manifest, PRA, Monitor customs clearance...
• Knowledge of system is preferable (FAST).
• Other ad-hoc duties when being assigned;
Yêu cầu
• At least 2-years of experience in the same role/same industry is required for this position.
• Good customer service skills.
• Excellent English skill in both written and oral.
• Ability to cope with repetitive or continuous support queries.
• Solid computer skills with the ability to learn new systems quickly.
• Customer Service orientation.
• Well organized and detailed.
• Good communication skill and teamwork spirit.
• Problem analysis and problem-solving
• Self-motivated, ambitious, quick learner.
WHAT WE CAN OFFER
• Competitive Salary Package.
• SHUI on 100% salary under Labor Contract.
• Professional working environment and promoted opportunity in MNC
• Premium Healthcare
• Training locally and overseas.
• 13th month Salary + Year-end bonus by individual ability and company performance.
• 14 annual leave days
Quyền lợi
Thưởng
13th Payment
Chăm sóc sức khoẻ
Private Healthcare Plan
Đào tạo
Training opportunities abroad
Thông tin khác
NGÀY ĐĂNG
30/12/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Customer Service, Xuất Nhập Khẩu, Logistics, Freight Forwarding, Chăm Sóc Khách Hàng
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
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