Mô tả công việc
• Customer Service and Operation.
• Coordinate all Air and Sea freight activities, including booking, documentation, data entry, shipment organization & tracking, billing, arranging transport.
• Experience in handling USA shipments, filing AMS, ISF, ...( Must have)
• Manage AWB, HAWB, HAWB, HBL, Manifest, Arrival Notice, Delivery Order...
• Communicate on daily basis with shipping lines, airlines, truckers, customers, warehouse; sales representatives and oversea agent offices.
• Answer phone calls, respond to emails from customers, follow up and handle customer enquiries.
• Use and maintenance of internal freight system for creating potential customer, making and managing order for new shipments, creating import & export FCL, LCL and air forwarding jobs, Logging Sea Cargo, Export Customs Manifest, PRA, Monitor customs clearance...
• Knowledge of Freight Management Systems FAST,CW,[protected info] preferable.
Yêu cầu
• At least 2-years of experience in the same role/same industry is required for this position.
• Good customer service skills.
• Excellent English skill in both written and oral.
• Ability to cope with repetitive or continuous support queries.
• Solid computer skills with the ability to learn new systems quickly.
• Customer Service orientation.
• Well organized and detailed.
• Good communication skill and teamwork spirit.
• Problem analysis and problem-solving
• Self-motivated, ambitious, quick learner.
Quyền lợi
Thưởng
13th Payment
Chăm sóc sức khoẻ
Private Healthcare Plan
Đào tạo
Training opportunities abroad
Thông tin khác
NGÀY ĐĂNG
25/05/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Analytical Skills, Data Entry, Document Management, English, Shipment Tracking
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không giới hạn
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Thông tin chung
Nơi làm việc
- Cao ốc The 67 (678), 67 Hoàng Văn Thái, Phường Tân Mỹ, TP Hồ Chí Minh