Mô tả công việc
• Customer Service and Operation.
• Coordinate all Air and Sea freight activities, including booking, documentation, data entry, shipment organization & tracking, billing, arranging transport.
• Experience in handling USA shipments, filing AMS, ISF, ...( Must have)
• Manage AWB, HAWB, HAWB, HBL, Manifest, Arrival Notice, Delivery Order...
• Communicate on daily basis with shipping lines, airlines, truckers, customers, warehouse; sales representatives and oversea agent offices.
• Answer phone calls, respond to emails from customers, follow up and handle customer enquiries.
• Use and maintenance of internal freight system for creating potential customer, making and managing order for new shipments, creating import & export FCL, LCL and air forwarding jobs, Logging Sea Cargo, Export Customs Manifest, PRA, Monitor customs clearance...
• Knowledge of Freight Management Systems FAST,CW,[protected info] preferable.
Yêu cầu
• At least 2-years of experience in the same role/same industry is required for this position.
• Good customer service skills.
• Excellent English skill in both written and oral.
• Ability to cope with repetitive or continuous support queries.
• Solid computer skills with the ability to learn new systems quickly.
• Customer Service orientation.
• Well organized and detailed.
• Good communication skill and teamwork spirit.
• Problem analysis and problem-solving
• Self-motivated, ambitious, quick learner.
Quyền lợi
Thưởng
13th Payment
Chăm sóc sức khoẻ
Private Healthcare Plan
Đào tạo
Training opportunities abroad
Thông tin khác
NGÀY ĐĂNG
25/05/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Analytical Skills, Data Entry, Document Management, English, Shipment Tracking
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không giới hạn
Xem thêm
Thông tin chung
Nơi làm việc
- Cao ốc The 67 (678), 67 Hoàng Văn Thái, Phường Tân Mỹ, TP Hồ Chí Minh
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 25/06/2026
