Customer Service (Night Shift, US Timezone)

CÔNG TY TNHH MỘT THÀNH VIÊN THƯƠNG MẠI SẢN XUẤT LẠC LONG

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 29/12/2024

Chi tiết công việc
Giới thiệu công ty

Thu nhập: Thỏa thuận

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

website

Mô tả công việc

Lexor is a global leader in the nail salon industry, known for innovation, quality, and customer support. We specialize in designing and manufacturing advanced, eco-friendly, and hygienic pedicure spa chairs. Our patented Ecojet® whirlpool system and Auto-fill feature set new standards for comfort and efficiency.
With a California-based design team and manufacturing in Vietnam, we control the entire production process to ensure exceptional quality and safety. At Lexor, we combine creativity, technology, and passion to deliver extraordinary products that elevate the beauty and wellness experience.
• Website: [protected info], #ghenailmassage, #pedicurespa, [protected info]
• Products: Pedicure Spas, Salon Furniture, Accessories,...
• Market: America, Europe, Australia.
JOB RESPONSIBILITIES:
• Focus on Customer Support.
• Manage a volume of calls / emails / chats with knowledge and efficiency.
• Identify and address customer needs, with a goal of total satisfaction.
• Completes reports of calls and other data accurately and on time.
• Refer issues and questions to managers if necessary.

Yêu cầu

• Excellent English communication, speaking confidently and fluently (Clear voice).
• Customer service experience is a plus, Lexor still welcomes freshers, and you would be trained in the professional US policy program from the beginning.
• Basic computer skills, including Word, and Excel.
• Effective multitasking, prioritization, and time management skills.
• Quick, good communication and problem solving skills.
WORKING HOURS:
• Monday to Sunday (Night Shift): 10 PM - 6 AM (1-hour break)
• Workdays: 5 days/week (if working on Monday to Friday)
• Workdays: 4 days/week (if working on Saturday and Sunday)
• Shift arrangement: Flexible, managed by the supervisor
OFFERS:
- Gross Salary: From 8 - 12 milion per month + bonus, high salaries for high performance;
- Work in a foreign-friendly and professional environment.
- Full participation in social insurance according to government regulations.
- 12 annual leave per year & annual regular health check-ups.
- 13th-month salary based on the company's business performance.
- Receive comprehensive training on company processes before starting work - continuous
supervision and guidance from management until proficiency is achieved.
The company provides all the necessary work equipment.
LOCATION: 19F Ky Dong Street, District 3, Ho Chi Minh City

Quyền lợi

Thưởng
13th-month salary based on the company's business performance
Chăm sóc sức khoẻ
Annual regular health check-ups
Nghỉ phép có lương
12 annual leave per year
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Thông tin khác

NGÀY ĐĂNG
29/11/2024
CẤP BẬC
Mới Tốt Nghiệp
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Customer Service, Problem Solving, English, Bán Hàng Qua Điện Thoại, Telesale
LĨNH VỰC
Sản xuất
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không giới hạn
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