Mô tả công việc
Mô tả Công việc
Job Description:
We are looking for a Customer Service & Pricing Staff with strong experience in handling export/import shipments, excellent communication skills, and a detail-oriented mindset. The successful candidate will be responsible for managing end-to-end logistics operations and ensuring high levels of customer satisfaction
Key Responsibilities:
· Handle all import/export shipments by air and sea to/from Vietnam, ensuring compliance with company policies and regulations.
· Check and negotiate rates with carriers, subcontractors, and trucking providers; prepare competitive quotations for customers and overseas agents.
· Coordinate end-to-end customer service, including booking, shipment tracking, documentation, invoicing, cost control, and file closure.
· Liaise with global agents, carriers, and internal teams to ensure smooth shipment operations and timely customer updates.
· Maintain accurate shipment data, respond to customer inquiries, monitor market trends, and prepare regular management reports.
Yêu cầu
Yêu Cầu Công Việc
Requirements:
Bachelor's degree in Economics, International Business, Logistics, or a related field.
Minimum 1 years of experience working in Freight Forwarding/Logistics, preferably at HCMC-based companies.
Strong understanding of sea freight operations and pricing mechanisms.
Excellent command of Chinese (spoken & written).
Proficient in MS Office (Excel, Word, PowerPoint) and internet tools.
Strong interpersonal and customer service skills.
Detail-oriented, organized, and able to work under pressure.
Good with numbers and reporting.
Benefits:
13th-month salary bonus.
Social and health insurance in accordance with Vietnam Labor Law.
Professional, friendly, and dynamic working environment.
Opportunities for career development and training.
Quyền lợi
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Thông tin chung
Nơi làm việc
- 151 Bạch Đằng, phường Tân Sơn Hòa, TPHCM