Mô tả công việc
- Answer questions from customers by chatting, emailing, and/or talking on the phone.
- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.
- Support execution of customer outreach campaigns through CRM platforms
- Respond swiftly and calmly to service disruptions, negative customer feedback, or urgent complaints.
- Monitor and respond to real-time customer questions during livestream events on the platform.
* BENEFITS:
- Work in international, professional & outstanding developed environment
- Annual training, Active and challenging environment.
- 13th-month salary.
- Social Insurance, Health insurance, Unemployment insurance
- Sponsored PVI Health Insurance
- Company trip, Team-building, Year-End Party.
Yêu cầu
- At least 1 year of experience in Customer Service
- Strong fighting spirit and willingness to take ownership and solve problems quickly.
- Good communication
- Proactive mindset with a strong willingness to learn and Smartly fighting spirit
- Preference will be given to candidates who align with the company culture (responsibility result-oriented mindset).
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Cao đẳng
Kinh nghiệm
1 - 2 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
Thông tin chung
Nơi làm việc