Customer Services ExecutiveCông ty cổ phần ứng dụng bản đồ việt
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Giao Dịch Khách Hàng, Kinh doanh, Dịch vụ
Lương: 11 - 13 triệu
Hình thức: Toàn thời gian
Ngày đăng: 22/08/2024
Hạn nộp: 06/10/2024
Mô tả công việc
Vietmap Application JSC. is established in the year 2006 by an elite group of experts in GIS (Geographic Information System) and information technology.
Today, VIETMAP is known as a leading company in Vietnam about digital map making as well as GIS services and products providing.
We are looking for Customer Services Executive in order to support Customers in the most efficiency way as well as promote users' experience.
Responsibilities:
Contact potential or existing customers to inform them about a product (Hardware/software) or services using scripts
Feedback questions/querries about products or the company to close the sales
Direct prospects to the Auto sales team when needed
Enter and update customer information in the database (CRM/DMS)
Take and process orders (All channels) in an accurate manner
Actively & skillfully handle grievances to preserve the company's reputation
Follow up & keep records of calls and sales and note necessary information
Shift working time is required
Today, VIETMAP is known as a leading company in Vietnam about digital map making as well as GIS services and products providing.
We are looking for Customer Services Executive in order to support Customers in the most efficiency way as well as promote users' experience.
Responsibilities:
Contact potential or existing customers to inform them about a product (Hardware/software) or services using scripts
Feedback questions/querries about products or the company to close the sales
Direct prospects to the Auto sales team when needed
Enter and update customer information in the database (CRM/DMS)
Take and process orders (All channels) in an accurate manner
Actively & skillfully handle grievances to preserve the company's reputation
Follow up & keep records of calls and sales and note necessary information
Shift working time is required
Yêu cầu
1-2 years experience as telesales representative or other sales/customer service role
Good knowledge of relevant CRM system and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus
Good knowledge of relevant CRM system and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus
Quyền lợi
Be entitled to all basic benefits as government stipulation such as: social insurance, health insurance, unemployment insurance.
Bonus: 13th month salary, additional performance bonus upto 2 month salary for excellent performance.
Getting company sponsor for health benefit package PTI after signing official
Being trained frequently to improve professional skills and work-related skills.
The outstanding staff may earn special benefits such as: getting official contract ahead of time, receiving hot bonus, getting quickly promoted, getting before-term salary increased ...
Be able to work directly with the CEO, having opportunity to work abroad. Participation in fun activities at office and after work such as monthly birthday celebration, football club, English club, ... 100% covered by company.
Bonus: 13th month salary, additional performance bonus upto 2 month salary for excellent performance.
Getting company sponsor for health benefit package PTI after signing official
Being trained frequently to improve professional skills and work-related skills.
The outstanding staff may earn special benefits such as: getting official contract ahead of time, receiving hot bonus, getting quickly promoted, getting before-term salary increased ...
Be able to work directly with the CEO, having opportunity to work abroad. Participation in fun activities at office and after work such as monthly birthday celebration, football club, English club, ... 100% covered by company.
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Vị trí Customer Services Executive do công ty Công ty cổ phần ứng dụng bản đồ việt tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương 11 - 13 triệu, tìm thêm việc làm về Customer Services Executive hoặc công ty Công ty cổ phần ứng dụng bản đồ việt ở các link phía trên
Giới thiệu công ty
Công ty cổ phần ứng dụng bản đồ việt việc làm
Số 3 Trần Nhân Tôn, Phường 9, Quận 5, TPHCM
Quy mô: Từ 101 - 500 nhân viên