Customer Support Engineer
CÔNG TY TNHH BC CARD VIỆT NAM
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 17/11/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 1 năm
Mô tả công việc
- Receive and process information on repair and warranty of POS equipment from customers (banks, fintech...) via email, chat, phone, face-to-face meeting
- Receive and process requests for editing, developing POS, Backend application software via email, consulting customers via phone, chat, directly
- Support customers certify, UAT POS equipment with domestic and foreign corporations
- Install, manual, and operate Pos, Backend software: TMS, GW, SRS...
- Coordinate with other departments to accomplish the company's common goals...
- Receive and process requests for editing, developing POS, Backend application software via email, consulting customers via phone, chat, directly
- Support customers certify, UAT POS equipment with domestic and foreign corporations
- Install, manual, and operate Pos, Backend software: TMS, GW, SRS...
- Coordinate with other departments to accomplish the company's common goals...
Yêu cầu
Technical skills:
+ University Degree in IT from 01-year relevant experience
+ Graduated from a university with priority in information technology, electronics and telecommunications
+ Ability to gain an understanding of software architecture then analyze & resolve issues.
+ Knowledge of software programming or testing.
+ Knowledge of circuit diagrams is an advantage.
Soft Skills:
+ Have good communication skills with customers
+ Skill in word/ excel, etc to prepare documents.
+ Knowledge of networking, SQL...
+ Teamwork, planning, reporting skills
+ University Degree in IT from 01-year relevant experience
+ Graduated from a university with priority in information technology, electronics and telecommunications
+ Ability to gain an understanding of software architecture then analyze & resolve issues.
+ Knowledge of software programming or testing.
+ Knowledge of circuit diagrams is an advantage.
Soft Skills:
+ Have good communication skills with customers
+ Skill in word/ excel, etc to prepare documents.
+ Knowledge of networking, SQL...
+ Teamwork, planning, reporting skills
Quyền lợi
+ Company outing, kickoff meeting, company trip
+ 13th month salary, bonus yearly follow performance rating
+ Full social insurance, health insurance coverage in accordance with the law, and fully paid based on the salary; private insurance...
+ 13th month salary, bonus yearly follow performance rating
+ Full social insurance, health insurance coverage in accordance with the law, and fully paid based on the salary; private insurance...
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 17/11/2024
Giới thiệu công ty
Xem trang công ty
Overview about BC Card Viet Nam
Intelligent Financial Service Company
BC Card Co., Ltd (Korea) is a leading payment processing provider, offering end-to-end payment services primarily to financial institutions as well as to merchants. The Company is on its strategy to become a global payment company ...
Intelligent Financial Service Company
BC Card Co., Ltd (Korea) is a leading payment processing provider, offering end-to-end payment services primarily to financial institutions as well as to merchants. The Company is on its strategy to become a global payment company ...
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