Customer Support (english required)
THE ONE VIETNAM CO., LTDĐịa điểm làm việc: Hồ Chí Minh
Hết hạn: 06/06/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thoả thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
• Support and make report required by Supervisors/ Manager.
• Respond promptly to customer inquiries via email, live chat, phone, etc. Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Write contents and post information on Social networks
• Respond promptly to customer inquiries via email, live chat, phone, etc. Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Write contents and post information on Social networks
Yêu cầu công việc
• Good command in English (listening, speaking, reading, and writing) - IELTS: 6.5+ or equivalent
• Candidates must possess Bachelor's degree in Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Commerce or equivalent
• Proficiency in MS Excel and Word, communication skills.
• Ability to work under pressure, Good problem solving.
• Having knowledge of Marketing, SEO is an advantage. Proven work experience as a Content Writer is a plus
• Candidates must possess Bachelor's degree in Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Commerce or equivalent
• Proficiency in MS Excel and Word, communication skills.
• Ability to work under pressure, Good problem solving.
• Having knowledge of Marketing, SEO is an advantage. Proven work experience as a Content Writer is a plus
Quyền lợi được hưởng
- Salary: Negotiable based on experience and track records
- A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
- Annual leave, insurance following Vietnam Law and as company's regulation (social insurance and health care insurance, etc.)
- Periodic and regular evaluations for salary raises in accordance with performances (including review salary, recognize employee's efforts and identify development/improvement needs)
- Outdoor activities with company support: company trip, birthday gift, mid-autumn gift, 13th-month salary, Year-end party, etc.)
- A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
- Annual leave, insurance following Vietnam Law and as company's regulation (social insurance and health care insurance, etc.)
- Periodic and regular evaluations for salary raises in accordance with performances (including review salary, recognize employee's efforts and identify development/improvement needs)
- Outdoor activities with company support: company trip, birthday gift, mid-autumn gift, 13th-month salary, Year-end party, etc.)
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng tuyển
5 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng tuyển
5 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nộp hồ sơ liên hệ
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